Business Support Assistant (Assistant to… at World Food… · Yerevan

DEADLINE FOR APPLICATIONS 25 May 2026-23:59-GMT+04:00 Armenia Standard Time (Yerevan)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

Armenia has experienced notable economic growth over the past decade; however, food insecurity levels have remained stagnant during the last five years. While improvements have benefited a large share of the population, the most vulnerable groups continue to be left behind, reflecting persistent disparities and uneven territorial development across the country. These challenges underscore the need for strengthened operational capacity within the World Food Programme (WFP) Country Office to ensure that interventions are inclusive, equitable, and responsive to the needs of those most at risk.

To address these operational demands, the Country Office has identified the need for a Business Support Assistant (Country Director’s Assistant). This role will provide critical support to office operations by facilitating coordination between Country Office management and staff, ensuring effective communication, and enhancing organizational efficiency. By serving as a central point of contact and support, the Assistant will contribute to the smooth functioning of the office and reinforce WFP’s ability to deliver on its mandate in Armenia.

ACCOUNTABILITIES/RESPONSIBILITIES:

Under the direct supervision of the Country Director, the Business Support Assistant performs the following duties and responsibilities:

• Facilitate the Country Director’s interaction with various external partners through written, verbal and electronic communication, and through collaborative and proactive relationships with counterparts and colleagues in partner offices; maintain the calendar and schedule meetings; maintain the e-registry of the incoming and outgoing correspondence/documents; Responding to the CO general phone number and addressing all the queries in a proper manner;
• Manage and maintain records and databases, to ensure information is organised and readily available for staff.
• Organize and attend meetings and events, prepare minutes and summaries;
• Follow up with the Country Director’s deadlines and commitments; arrange Country Director’s travel and accommodation;
• Receive, screen, log correspondence, reports and all formal documents and forward to the appropriate officers;
• Maintain and update the CO filing and reference system on the basis of the WFP established procedures;
• Draft moderately complex correspondence and review all outgoing correspondence for composition and style as well as grammatical accuracy, factual correctness, and adequacy of treatment as well as adherence to WFP procedures;
• Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate
• Translate or oversee the translation of official documents to/from Armenian, Russian and English;
• Implementing oral translation for the Country Director and Deputy Country Director, when required;
• Establish and update organisational dashboards, including the Country Office consolidated key events;
• Taking required participation while organizing external and internal events of CO;
• Act as the Security Focal Point for the Country Director’s office, ensuring compliance with WFP’s security protocols.
• Act as Vendor Focal Point;
• Act as Alternate Travel Focal Point.

DELIVERABLES AT THE END OF THE CONTRACT:

• Calendar of Country Director is maintained. All meetings are organized in accurate manner.
• The travel arrangements of Country Director are done according to rules and procedures.
• Calendar of Deputy Country Director is maintained and meetings are well organized.
• Travel arrangements of Deputy Country Director are made on proper manner.
• The CO filing and reference system is properly monitored and updated.
• The CO formal correspondence is properly maintained as per WFP regulations.
• CO dashboards and events calendar is maintained and updated.

WFP LEADERSHIP FRAMEWORK

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WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

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WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org

NO FEE DISCLAIMER

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The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
• If you experience technical issues while submitting your application, you may contact us at http://global.hrerecruitment@wfp.org. Please note that this email is for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.
• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.