World Food Programme→
Business Support Assistant at World Food Programme in Rome, Lazio, IT
Skills
Job Description
DEADLINE FOR APPLICATIONS 15 October 2026-23:59-GMT+01:00 Central European Time (Rome)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
- WFP is a 2020 Nobel Peace Prize Laureate.
- WFP offers a highly inclusive, diverse, and multicultural working environment.
- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
- We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
JOB TITLE:
Business Support Assistant
TYPE OF CONTRACT:
Short-term GS Staff Member
UNIT/DIVISION:
HRMOGB
DUTY STATION (City, Country):
Rome
DURATION:
9.10.2026 – 31.12.2026
ACCOUNTABILITIES/RESPONSIBILITIES:
The incumbent under the supervision of the HR Officers and the overall supervision of the Chief of HR Global Services will perform the following duties:
Provide assistance to clients related to HR matters within area of responsibility;
Respond to contract, reassignment, and/or entitlements related queries received and escalate where appropriate, to provide a timely and accurate service to clients;
Verify the accuracy of the information provided by the SM;
Assist with the Preparation of Contracts from proposal to confirmation along with relevant onboarding material, ensuring that they are prepared accurately and thoroughly;
Accurate processing in corporate systems of actions related to appointments, re-appointments, extensions, benefits and entitlements, separations, time-evaluation, time-management, unlocking attendances and other related tasks for a variety of contractual modalities, ensuring that key information such as working/family relationships, waivers or ad-hoc decisions are uploaded;
Support the maintenance of Personnel Files, documents, and records in accordance with established systems and processes for readily available information to staff, HR officer or Chief;
Ensure that such system is also maintained in e-registry;
Exchange of information and coordination with Field Offices, Budget and Payroll colleagues for payroll related issues to ensure a smooth and correct payroll closure;
Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work;
Take responsibility for data integrity to facilitate availability of accurate information in corporate systems;
Support the Roll out planned internal workflow, assist with development of documents and templates in support to new initiative and business process reviews;
Seek and participate to in house trainings;
Any other duties in line with responsibility.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education:
Completion of secondary school education.
Experience:
Three or more years of experience in general administrative work.
Knowledge & Skills:
• Ability to use standard office equipment such as photocopiers and scanners.
• Knowledge of standardized business support work routines and methods.
• Knowledge of standard office software packages, e.g. Microsoft word.
• Uses tact and courtesy to give and receive information with a variety of individuals.
• Good attention to detail in order to identify data discrepancies.
• Ability to work to deadlines and follow clear instructions and customer relations with courtesy and tact.
Languages:
General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
- All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
- We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
- If you experience technical issues while submitting your application, you may contact us at http://global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.
- At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
- Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.