Overstaff Financial Service… at World Finance · Evansvill…

Summary: World Finance, a five-time winner of the Top Workplaces USA award, helps customers meet their financial needs. We’re seeking an Overstaff Financial Services Representative to provide exceptional service and support multiple branches, assisting customers with their financial goals and ensuring smooth operations. Responsibilities: - Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions - Guide customers toward upward credit mobility through responsible financial choices - Deliver top-tier customer service by assisting with questions, concerns, and available products - Process and prepare loan applications, documents, and renewals accurately - Take and process customer payments - Prepare and execute loan closings on current and renewal loans - Balance assigned cash drawer daily and ensure all transactions are accurate - Complete daily branch bank deposits and, as needed, transport funds to and from the bank - Maintain strong customer relationships and represent the company’s values in every branch supported - Collaborate with Branch Managers and team members to meet performance goals - Other duties include but are not limited to: - Calling approved and unmade applications to close loans daily - Supporting tax services and helping build tax clientele - Sending complete and accurate credit denial letters within 30 days from the date of application - Paying branch expenses as instructed by the Branch Manager Required Qualifications: - Demonstrated self-confidence, organization, and adaptability - A history of kindness, compassion, and helping others succeed - A mindset focused on quality, problem-solving, and openness to new ideas - Team-oriented approach – willing to pitch in, learn, and lead by example - Basic computer proficiency and comfort learning new systems - Valid driver's license and access to a dependable vehicle - Reliable transportation for daily travel to assigned branches and bank deposits - Daily travel between branches will be required Required Skills: Loan Processing, Cash Handling, Bank Deposits, Basic Computer Proficiency Benefits: Health, dental, vision, and life insurance available to full-time team members beginning the 1st of the month following 30 days., Paid volunteer hours each year to give back., Paid holidays, vacation time, and 401(k) with company match.