Sr Associate Deal Ops Manager, Renewals at Workday · Dublin

Sr Associate Deal Ops Manager, Renewals Location: Ireland, Dublin Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team Our team owns multiple processes supporting Deal Management Teams on a global scale. We are closely partnering with Renewal and Deal Managers, focusing on preparation of the initial pricing for the upcoming opportunities by verification of Customer's existing agreements, as well as creating new agreements and reviewing opportunities to ensure data accuracy on various stages of deal cycle. The Sr Associate Deal Operations Manager will be an individual contributor role and will be responsible for customers annual reporting process. They will monitor existing subscriptions, establishing best practice subscription review processes and proactively reaching out to customers on a regular basis. Success in the role requires a team player approach, ability to independently work across organizations with disparate needs, creativity and original thinking to proactively identify new and different approaches to analyzing data, and to synthesize multiple information sources to generate fresh strategic insights. About the Role What You’ll Learn & Achieve • Perform and execute regular reviews to identify trends and uncover useful insights with regards to subscription licensing. • Responsible for identifying, qualifying and closing subscriptions reporting process in a timely-manner. • Proactively monitor customer base adherence with their underlying subscription agreements. • Liaise with internal stakeholders and customers to ensure issues are resolved timely, while being cognizant of overall customer relationship. • Provide guidance and expertise that contributes to adherence with Workday’s subscription agreements. • Contribute to the development of Workday’s subscription review process. • Prepare monthly reports outlining subscription KPI’s. • Participating in process and system improvements by acting as a Subscriptions operations subject matter expert. About You Basic Qualifications: • Minimum of 2+ years’ experience in similar field. Other Qualifications: • Ability to turn large volumes of data into meaningful and insightful analysis. • Extensive attention to detail with a high level of commitment to process adherence and a strong focus on business simplification. • Strong team player able to represent Workday’s unsurpassed customer experience while managing sensitive customer discussions. • Comfortable presenting and engaging with cross-functional teams and executive management. • Proactive, creative, entrepreneurial and results oriented. • Strong written and verbal communication skills. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.