Office Assistant at Worcester Polytechnic Institute in Worcester, MA

JOB TITLE

Office Assistant

LOCATION

Worcester

DEPARTMENT NAME

Registrar - JM

DIVISION NAME

Worcester Polytechnic Institute - WPI

JOB DESCRIPTION SUMMARY

The Office of the Registrar is hiring a temporary Office Assistant to help cover day-to-day operations during a period of staff transition. This on-site role is the first point of contact for students, faculty, staff, and visitors, and supports the workflows that keep the Registrar's office running smoothly.

This position is scheduled for approximately 5.5 months, working 37.5 hours per week, with an expected start date of May 18, 2026 and an expected end date of October 30, 2026.

JOB DESCRIPTION

Responsibilities

• Serve as the first point of contact for in-person, phone, and email inquiries
• Process enrollment verification and transcript requests
• Process undergraduate e-projects registration requests (MQP, IQP, HUA) and final project submissions
• Process undergraduate independent study registration requests
• Maintain confidentiality of student records in accordance with FERPA and WPI policies
• Provide general administrative support to the Registrar's team as needed

Qualifications

• High school diploma or equivalent
• Prior administrative or customer service experience
• Strong written and verbal communication skills
• Comfort with Microsoft Office and Outlook
• Strong attention to detail and ability to handle sensitive information with discretion
• Experience in a higher education, registrar, or student services setting is a plus

Compensation

Estimated hourly rate is $21.00/hour, depending on experience.

FLSA STATUS

United States of America (Non-Exempt)

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.