Valet Guest Ambassador at Woodbury Corporation in Lincoln, NE

Summary: Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. They are seeking a Valet Guest Ambassador who will greet guests and ensure their satisfaction while managing parking procedures and maintaining a clean and safe environment.

Responsibilities:
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
- Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return
- Communicate parking procedures to guests
- Drive Airport Shuttle for guest pick up and departure
- Resolve guest complaints, ensuring guest satisfaction
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Making sure all public areas/walkways are safe and clutter-free. (This includes helping Engineering Department in the winter with snow removal
- Efficiently and safely drives guests vehicles to and from assigned parking areas
- Accurately fills out key information tickets for each set of keys and stores keys accordingly
- Consistently and carefully hangs keys and pulls them from their assigned area
- Accurately observes assigned areas for any unauthorized tampering of guests vehicles and reports any incidents to the Supervisor and/or Security
- Accurately and thoroughly completes all required operational forms and reports
- Consistently demonstrates conscientious cash handling in accordance with departmental procedures

Required Qualifications:
- Must have experience in a guest contact position
- Must possess a valid driver license with clean driving record
- Must have excellent interpersonal communication skills
- Must have a high school diploma or G.E.D and 21 years of age
- Must be able to drive both automatic and shift manual

Preferred Qualifications:
- Previous cash handling experience

Required Skills: Driving automatic and manual vehicles, Cash handling

Benefits: 401(k), Employee discounts, Flexible schedule