Backend Engineer (Golang), Support Group at Wolt - English · Berlin

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are the Support Engineering Group, the team responsible for delivering a seamless support experience to Wolt’s 50M+ users and 300K+ partners across the globe. Our mission is to provide fast, effective help to every customer, merchant, and courier whenever they need it. We deliver this by building intelligent self-help flows, powerful automations, and a world-class, in-house chat platform that makes getting support effortless. To bring this vision to life, we are looking for a Senior Backend Engineer (Golang focused) to help build the next generation of the support experience. You will craft new intuitive chat interfaces, self-help flows, and automated tools that our customers, merchants, and couriers interact with directly. Your core challenge is to build a robust and elegant experience that feels tailor-made for each distinct user group, while scaling seamlessly across dozens of countries and languages. If you are passionate about creating world-class systems that help millions, we invite you to join our team in either Helsinki 🇫🇮 or Tallinn 🇪🇪. Read more about our hybrid setup here. Feel free to check out the Wolt Tech Blog for more insight into our culture and technology. What you’ll be doing End-to-End Ownership: Design, build, and maintain scalable applications using Golang for backend microservices. System Architecture: Architect highly available, distributed systems capable of handling high throughput Operational Excellence: improving system reliability, latency, and observability. You will participate in on-call rotations and drive root-cause analysis for production incidents. Technical Leadership: Mentor engineers, conduct rigorous code reviews, and drive technical decision-making within the team. Product Collaboration: Partner closely with Product Managers and Designers to define the product, the roadmap, ensuring technical constraints and opportunities are understood early. Our humble expectations* You don’t need to tick every box, but if you see yourself in many of these points, we’d love to hear from you! Several years of professional software engineering experience, with a proven track record of building and scaling complex systems. Experience working with Golang in production (at least 2+ years), with the ability to mentor others and drive best practices across the team. Strong hands-on experience with both SQL and NoSQL databases. Solid understanding of designing and operating low-latency, high-throughput distributed systems. Experience writing comprehensive unit, integration, and end-to-end tests. What we offer Impact: You will reshape the support experience globally at Wolt, as we build a new world-class support experience Autonomy: You will get great space to shape the architecture and technical vision of our Web experiences Collaboration: Work with talented engineers across Wolt to deliver real value to customers. Growth: Take on complex challenges and grow your skill set in a supportive, forward-thinking environment. Culture: Be part of a diverse, open-minded team that values creativity, autonomy, and continuous learning. Next steps We review applications on a rolling basis and encourage you to apply as soon as you feel excited about this opportunity. If you need any adjustments in our hiring process (for example, related to accessibility, caregiving, or personal circumstances), let us know — we’ll be happy to support. Are you curious about our hiring process? Check out our careers page for more info. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.