Senior Associate - Billing and Order Management -… at WNS · Pune

companyDescription WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. jobDescription • Process new orders and update new customer record in the data base.• Issue invoices to customers and external partners, as needed• Handling customer complaints and resolving billing issues• Collaborate with other departments to ensure billing accuracy• Address customer complaints and questions trough emails.• Keeping updated records of order & Billing.• Process reimbursement forms• Reconcile invoices and identify discrepancies qualifications B.COM with minimum 2 years of experience additionalInformation