Medical Writer -Research at WNS Cares… · Gurgaon

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Total Experience -3+ Years

Department: Medical Affairs / Scientific Communications

Education: MBBS / BDS / PhD / Master’s in Pharmacy or a related field

Scope: Global

Role Objective / Purpose

• To develop high-quality scientific content and documentation across therapeutic areas by conducting in-depth literature reviews, synthesizing data, and delivering clear, accurate, and audience-appropriate materials.
• The role involves contributing to both short- and long-term projects in the consumer healthcare and pharmaceutical sectors, including medical, safety, pre-clinical, clinical, regulatory, educational, and promotional content.
• Additional responsibilities include editing, proofreading, reviewing, referencing, and verifying content to ensure adherence to high medical writing standards.
• The role ensures timely delivery of project milestones while maintaining quality, compliance, and business value.

Key Responsibilities

Literature Reviews and Evidence Mapping

• Conduct comprehensive secondary research/literature reviews and prepare overarching summaries using effective search strategies across scientific databases (e.g., PubMed, Embase, Cochrane Library) and open-source platforms.
• Analyze and interpret clinical and scientific data to extract actionable insights.
• Stay current with trends, treatment guidelines, and regulatory updates in both OTC and Rx domains.

Medical and Scientific Content Development

• Leverage scientific expertise to create high-quality communication materials in the OTC and Rx space.
• Research, write, edit, organize, interpret, curate, and quality-check various types of scientific content across multiple formats and channels.
• Prepare, review, and edit a range of scientific documents, including:
  • Literature reviews
  • Manuscripts for peer-reviewed journals
  • Abstracts, posters, and slide decks for scientific conferences
  • Treatment guideline summaries
  • Publication summaries and white papers
• Ensure scientific accuracy, clarity, and compliance with applicable guidelines (e.g., ICMJE, CONSORT).

Content Review and Quality Assurance

• Review medical, promotional, and scientific materials in accordance with internal SOPs and external guidelines.
• Verify references and ensure content is plagiarism-free.
• Ensure clear, factual, and effective presentation of data and discussions.
• Maintain and apply templates, formats, and styles to ensure compliance with industry and client standards.

Project Execution

• Understand and define client requirements during project initiation, including objectives and timelines.
• Develop scientifically accurate and medically relevant content across therapeutic areas, adhering to branding and regulatory guidelines.
• Manage multiple projects simultaneously, ensuring quality and client satisfaction.
• Respond to and deliver ad-hoc client requests within agreed timelines.
• Collaborate with medical writing colleagues, the graphics team, and clients as needed.

Other Responsibilities

• Mentorship: Actively mentor team members to support effective task execution and goal achievement.
• Values and Behaviors: Consistently demonstrate WNS values and foster positive relationships with internal and external stakeholders.
• Personal Development: Identify learning and development needs in collaboration with the line manager and pursue relevant training opportunities.

Key Performance Indicators

Process-Related

• Domain Expertise: Quickly build subject matter expertise in assigned therapeutic areas.
• Efficiency: Develop effective search strategies, organize data for analysis, and prepare medical and scientific content.
• Accuracy: Validate sources, identify data gaps, and ensure scientific rigor.
• Quality: Deliver well-structured, grammatically sound, and visually engaging documents using appropriate templates and tone.

People-Related

• Demonstrate strong teamwork, collaboration, and professionalism.
• Actively participate in team meetings, knowledge-sharing sessions, and training initiatives.

Required Competencies & Skills

Must Have

• Strong understanding of the pharmaceutical, OTC, and consumer healthcare landscape.
• Clear grasp of medical, scientific, and statistical terminology and concepts.
• Robust knowledge of various types of clinical studies, the structure, and formats of different manuscript types (e.g., SLR, TLR, Meta-analysis), along with their relevance and application in evidence synthesis and utilization.
• Proven experience in scientific writing and literature analysis.
• Proficiency in MS Office Suite (Word, PowerPoint, Excel) and online research tools.
• Excellent written and verbal communication skills.
• Exceptional attention to detail, critical thinking abilities, and the capacity to work independently.
• Demonstrated accountability, adaptability, and effective time management.

Good to Have

• Familiarity with regulatory documentation and compliance in US/EU markets.
• Exposure to text mining, data visualization tools, and scientific storytelling.
• Experience with reference management (e.g., EndNote, Zotero, Mendeley) and statistical (e.g., RevMan, SPSS, GraphPad Prism, R, SAS) tools.
• Knowledge of proprietary tools such as DataVision, PubPro, and Veeva Vault.

Qualifications

Msc. Lifesciences, M. Pharm, PhD