Witbloom Training & Placement
Team Leader Operations - BPO | Coimbatore… at Witbloom… · Coimbatore
ExperiencedOn-siteCoimbatore300000 INR–450000 INR/yr
Skills
BPOCustomer ServiceAttritionBPO OperationsTeam LeadingAttrition ControlTeam HandlingCall Center Operations
Job Description
Requirements
* minimum 1 year on paper exp as a Team lead in BPO
*Must be aware of shrinkage, attrition, AHT, NPS, CSAT,DSAT and all KRAs
and KPIs
*Immediate joiner
* Graduate onlyMust have 1 years+ on paper experience in Same Designation Mandate.
4 -9 Years of Overall exp in BPO.
Graduation is mandate .
Need excellent communication in English
Should have handled a team of 15+