Sales Account Manager at Wise Group in Auckland, Auckland, New Zealand

• Full-time permanent role + Based in Auckland
• Mon-Fri role + Flexible work model
• Extra leave + wellbeing days + Kiwisaver contribution

Manage

customer relationships, identify new opportunities, and drive sales growth for

purpose-driven, people focused,software solutions.

Summary We’re looking for a Sales Account Manager

who loves growing customer relationships and spotting new opportunities across

Aotearoa. You’ll manage and grow an existing portfolio while building trusted

connections with organisations where whānau, people and community are at the

heart of what they do. If you’re commercially minded, great with people and

enjoy building genuine, long-term relationships, we’d love to hear from you.

Mō mātou | About us The Wise Group is a national provider of mental health, addiction

and wellbeing services in Aotearoa. Our whānau of not-for-profit, community

organisations share a common purpose: creating new opportunities for the

wellbeing of people, vulnerable populations, organisations and communities.

Wild Bamboo is a software product and professional services company within the

Wise Group. Our mission is to provide specialist software and lead the way in client

information management for community organisations in Aotearoa. Our flagship

product, Recordbase, is sophisticated, secure, web-based and easy to use. It

was developed by the sector for the sector, to meet their real day-to-day

needs. As part of the

Wise Group, a Te Tiriti-based organisation, Wild Bamboo is committed to supporting organisations and communities through smart information

systems and services.

Ngā āhuatanga kei a mātou | What we offer It matters to us that our kaimahi come to work every day with

curiosity, enthusiasm and a deep sense of shared purpose. Work is only one part

of our lives, and making time for our whānau and ourselves is vital to leading

a balanced life.

• Flexible or hybrid working models
• 5 weeks annual leave (after 12 months employment)
• 2 paid wellbeing days per year
• Additional employer kiwi saver contribution
• HealthNow payment card - $250 per year to support the health and wellbeing of you and your whanau
• Subsidised school holiday childcare programmes

Mō tēnei tūranga mahi | About the role This is a full-time role based in Auckland. You will be workingMonday-Friday, 8:30am-5pm, with hybrid and flexible working supported.

• As our Sales Account Manager, you'll be responsible for growing and supporting a portfolio of customers while developing new relationships and business opportunities across Aotearoa. You'll bring together sales, account management, and customer success to build trusted partnerships, understand customer needs, and help deliver great outcomes for our customers and Wild Bambo.
• Provide an exceptional customer experience.
• Advocate internally on behalf of our customers to drive customer satisfaction and support long term trusted relationships.
• Grow revenue through upselling, cross-selling, renewals, and new business opportunities.
• Manage sales opportunities from enquiry to close, including product demonstrations and CRM management.
• Gather customer insights and work with internal teams to improve products and services.
• Support key customer relationships and contribute to a high-performing team culture.

Ngāpūkenga me ngā wheako | Skills & Experience
You will have:

• At least 3 years' experience in technology, software, or B2B sales.
• A relationship-focused communicator who can confidently engage with a wide range of stakeholders.
• Self-motivated and commercially minded, with the ability to manage multiple priorities and work autonomously.
• Experience using CRM systems and managing a sales pipeline.
• Curious, resilient, customer-focused, and committed to delivering great results.

Mō te tukanga | About the process Please upload a cover letter and introduce yourself to us as a

teammate, be yourself and tell us why you want this job, the less generic you

can make it, the better.

At Wild Bamboo, there is no such thing as

the “perfect candidate.”

Let’s be honest, seeing responsibilities

and competencies listed out can be intimidating – sometimes imposter syndrome

creeps in and makes us question our abilities.

Please know that we list all these things

to give you a feel for what the role entails and who we are. We hope you see

them as an opportunity and an invitation, not a rigid checklist.

Rā Katinga |Applications close: 25 October 2026. This role may close sooner if a

suitable candidate is found.

Contact| Whakapā: Rob

Veal on Rob.Veal@wildbamboo.co.nz if you have any questions