LEAD ADMINISTRATOR L2 at Wipro Limited in Bengaluru, Karnataka, IN

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

The SPO Engineer COE resource(s) will focus on Engineering and Architecture and is responsible for driving the design, evolution, and strategic direction of Blackstone’s global Document Collaboration ecosystem. This role emphasizes architecture, engineering, and cross-functional partnership over day-to-day operational support. The ideal candidate excels in requirements gathering, solution design, and implementation of robust, scalable, and secure collaboration services that align with business objectives.

This position plays a critical role in shaping platform standards, advancing cloud-first strategies, and ensuring that all solutions are built with high availability, disaster recovery, observability, and long-term sustainability in mind. Many of the services this team will provide includes components from M365, Azure and other cloud services and either having those skills and/or being open to learning them is a must.

͏

Key Responsibilities

Architecture & Solution Design

• Lead requirements gathering sessions with stakeholders to define business needs and translate them into scalable technical solutions.
• Architect secure, resilient, and high-performing document collaboration platforms with strong considerations for:
  • High availability
  • Disaster recovery and business continuity
  • Monitoring, alerting, and system observability
• Design technical roadmaps and contribute to long-term strategy for Document Collaboration services across Microsoft 365 and hybrid environments.
• Partner with Engineering, Security, and Architecture teams to develop and enforce global standards, governance, and lifecycle management.

Engineering & Implementation

• Engineer and deploy new capabilities across Exchange Online, Teams, SharePoint Online, and related M365 collaboration services.
• Develop automation and orchestration solutions that reduce operational overhead and support consistent, secure configuration management
• Conduct design reviews, validate solution architecture, and ensure adherence to technical best practices.

• Evaluate emerging technologies and recommend enhancements to improve user experience, security posture, and platform efficiency..

Operational Enablement

- Develop and deliver detailed operational training, runbooks, and knowledge artifacts for Service Desk and Operations teams.
- Provide Tier 4 engineering support for complex issues while ensuring operational teams handle standard support workflows.
- Oversee vendor escalations and manage key technical relationships.

Governance & Compliance

- Define and enforce governance models for Teams lifecycle, app permissions, SharePoint configurations, and broader M365 security/compliance controls.
- Ensure solutions adhere to IT governance, information security policies, and regulatory requirements.

͏

The ideal candidate has worked extensively with a range of document management platforms and services and heavily involved in design and implementation of global collaboration tools. Due to the demanding nature of Finance, the ability to learn rapidly and think outside the box is as important as the technical skills.

Required Skills & Experience

• Strong experience gathering business and technical requirements and converting them into detailed engineering designs.
• Proven ability to design highly available, resilient, and observable enterprise platforms.
• Expertise with Microsoft 365 services, including but not limited to:
  • SharePoint Online (site architecture, integrations, automation)
  • OneDrive
  • Microsoft Teams (governance, lifecycle, app permissions)
  • Box Drive and/or other cloud storage services
  • Exchange Online
• Demonstrated understanding of Microsoft 365 Security & Compliance capabilities, including Microsoft Purview (eDiscovery, retention, audit, and information governance).
• Strong understanding of Microsoft Entra External Identities, including B2B collaboration, guest access controls, and cross-tenant access.
• Hands-on experience with PowerShell and modern automation frameworks; familiarity with Graph API is a plus.
• Experience designing or enhancing monitoring, alerting, and telemetry for cloud services.
• Strong communication skills with the ability to engage both technical and non-technical stakeholders.

͏

Preferred Characteristics

• Entrepreneurial mindset with a passion for innovation.
• Strong analytical and problem‑solving skills.
• Highly collaborative; excels in cross‑team partnership.
• Organized, detail‑oriented, and capable of managing multiple initiatives.
• Adaptable in a fast‑moving environment and comfortable navigating ambiguity.
• Thrives under pressure
• Accountable to deadlines

͏

Mandatory Skills: M365 Exchange Online .

Experience: 8-10 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.