Junior Admin Clerk at Winning Form · Hlabisa

Ensuring day to day stock requests are following the correct order entry system and orders are approved. Ensuring that all general stock picking slips are generated on time according to the departments procedures, which need to be adhered to at all times. Ensure daily, weekly and monthly reporting is done accurately and timeously and contains appropriate content to enable effective decision making

• Basic computer skills
• Telephone etiquette

Responsibilities

Financial Metrics / Operational Duties

• Ensuring that all general stock picking slips for allocated regions are generated on time according to the departments procedures, which need to be adhered to at all times.
• Check with the warehouse by C.O.B each day to see if goods have been dispatched to ensure all customers’ deadlines have been met.
• Ensure items outstanding to customers are dispatched timeously.
• Assist customer with queries on pricing and stock availability.
• Ensure any back orders or delays in stock ordered are communicated to the customers clearly and timeously. As communication is the key factor in the department.
• Ensure all items on Back order are invoiced once stock has been received.
• Communicate accurate estimated delivery dates to the customer taking into buying lead time and logistics/transport time.
• Ensure correct customer are being charged and all relative information is supplied to the warehouse.
• At times assist the Warehouse team with picking and packing of special requests also including dispatching of goods.
• Ensure customer queries are sorted timeously and that communication is always top priority.
• Provide support to the sales team. Communication is key.
• Assist with any other adhoc tasks as required by management.

Compliance, risk and quality

• 100% compliance with company policies and procedures.
• 100% compliance with health and safety regulations.
• 100% Compliance with relevant laws and regulations.
• Declare all gifts.
• Do not accept kickbacks. Instances to be reported immediately.
• Declare all conflicts of interest upfront.

Growth and new markets / products

• Assist with projects as directed from time to time.
• Adhere to measures are put in place and steps are taken to achieve the short term, medium term and long term goals of the company.

Qualifications

• Pastel knowledge (Advantageous)
• MS Outlook, Excel & Word