WSS Invoicing Coordinator Shared Services at Wilhelmsen… · Kuala…

WSS Invoicing Coordinator Shared Services Location: Kuala Lumpur Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. JOB DESCRIPTION Job Title: Junior Coordinator Team: Invoicing Reports To: Team Leader OVERVIEW: The position of Junior Coordinator consists of being responsible to produce and dispatch correct invoices to customers within the assigned geographic area and/or customer portfolio according to established procedures. Key Responsibilities & Tasks: Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc… Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges Match the relevant delivery receipt note to the invoice when applicable Match the relevant supporting documents for cylinder invoices Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer Services and within the set performance timeframe Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days Provide first point of contact for Customer Services regarding missing invoices and copy invoice requests. Escalate to Team Leader on the problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes -Follow up complaints/non compliances through improvement/complaint system in place. Qualifications, Requirements and Additional Preferences Diploma / Degree Holder Has 0 to 2 year of work experience, Fresh grade/ temp staff/contract/ Intern May have limited understanding of the competency Skills and Competencies Language Skills Basic Business English writing and speaking skills (can express his/her thoughts using the simple and most common English phrases) Able to express thoughts using the simple and most common English phrases. Computer Skills MS Excel - Tables & Formatting Email - Able to write simple emails Individual Competencies Ability to perform the task under supervision Attention to Detail Able to adapt to the tasks Energetic Ability to calmly take criticism Team Player - Able to collaborate with team members, Be flexible and positive attitude Achieve monthly KPI targets set by the management team -Error Ratio (During probation – Maintain Less than 2% & Upon confirmation - 1%) -Lay days -Individual Productivity -Handling Days -Response Time #WSS