Seasonal Shuttle Driver at Wildlife… · New York

Job Description Department: Rides Location: Bronx Zoo Title: Shuttle Driver Employment Type: Temporary/Seasonal Status: Non-Exempt Grade Level: Hourly Pay Rate: $18/hour Reports To: Supervisor Schedule: Must be able to work 2-5 days per week including weekends and holidays. Hours: 10:00 am – 5/5:30 pm, dependent on weather and guest attendance; schedule subject to change through the spring and summer. Occasional after-hours events.

Position Summary Shuttle Drivers operate the Bronx Zoo shuttle, ensuring that our guests enjoy a safe and fun experience.

**A valid Driver’s License is mandatory**

Responsibilities Responsibilities include but are not limited to:

• Providing excellent service to guests, including maintaining general knowledge of park attractions and amenities, answering questions and finding ways to create a great guest experience, in accordance with WCS standards of guest service • Helping guests enter and exit shuttle with special attention to children, elderly, and disabled patrons • Maintaining order among guests waiting to enter shuttle and safely admitting the appropriate number of guests in a timely manner • Monitoring area and communicating with guests to ensure their safety • Maintaining cleanliness and organization of assigned work areas as instructed • Completing other assignments and helping others on the team as required • Assist as needed with Event Programming events and special projects

Additional Responsibilities include: • Assist with holiday, exhibit, and event set-up.

PERKS of Working with Us: • Free employee access to 5 Parks: Surround yourself with animals of all kinds and get the opportunity to interact and engage with like-minded colleagues. • Complimentary Parking • Five Complimentary Guest Park Tickets (After 45 days) • Company-provided uniforms. • Access to online learning and tuition discounts with Monroe College • Earned Paid Sick Time • Employee Assistance Program • Free Banking • Discounts at Food & Merchandise Concessions

Location • Bronx Zoo

Qualification Requirements

Qualifications: • Minimum age of 18 years or older • Valid driver’s license required • Customer service orientation • Ability to work effectively in a fast paced environment • Ability to work outdoors remaining at assigned posts for long periods of time in a variety of weather conditions • Ability to frequently move objects weighing up to 20 - 50 pounds • Must be dependable and reliable

Preferred Qualifications • Prior customer service experience • Previous Experience speaking in front of large groups or audiences

EOE, M/F/D/V #LI-DNI