Statistical and Data Analyst at Whole Person… · Santa Ana

NHHA is committed to employee well-being and maintaining a healthy work-life integration. The information given below is intended to provide an understanding and appreciation of the workload of the job and its role within NHHA. The job description outlines the main purposes in general terms only. You may be required to carry out other duties in order to commensurate with the job. This will not change the character or purpose of the job but will be necessary to maintain high standards of business practice. This job description may be altered from time to time to meet the changing needs of the company.

Job Summary:

The Statistical and Data Analyst supports NHHA’s CalAIM-aligned programs by collecting, analyzing, and interpreting complex data to drive program performance, compliance, and continuous quality improvement. This role translates operational, clinical-adjacent, and service delivery data into actionable insights that support contract compliance, grant reporting, and improved client outcomes.

The Analyst plays a key role in strengthening data integrity, monitoring program performance, and supporting evidence-based decision-making across NHHA’s housing, recuperative care, and behavioral health service lines.

Key Responsibilities:

Data Collection, Management & Integrity

• Collect, clean, validate, and maintain data across multiple behavioral health and housing service systems
• Ensure accuracy and consistency of client-level, program, and outcome data
• Maintain and improve data systems, tracking tools, and reporting databases
• Develop standardized data collection processes aligned with CalAIM, county, and grant requirements
• Ensure compliance with data privacy, confidentiality, and security requirements including HIPAA, PHI, and organizational policies.
• Statistical Analysis & Program Evaluation
• Perform descriptive and inferential statistical analyses to evaluate program performance and client outcomes
• Analyze trends related to housing stability, service utilization, care coordination, and behavioral health indicators
• Support evaluation of CalAIM services, including Enhanced Care Management (ECM), Community Supports, and recuperative care outcomes
• Identify disparities, service gaps, and performance trends across programs
• Develop predictive models, trend forecasts, and risk indicators to support proactive decision-making.
• Apply statistical modeling techniques to identify drivers of program outcomes.

Reporting, Dashboards & Compliance

• Develop dashboards, reports, and visualizations for leadership, funders, and county partners
• Produce recurring CalAIM, DHCS, county contract, and grant reporting deliverables
• Translate complex datasets into clear, actionable insights for operational decision-making
• Support audit readiness, compliance reporting, and performance documentation requirements
• Convert complex data into compelling narratives that support strategic action.

Program Performance & Quality Improvement

· Support continuous quality improvement (CQI) initiatives · Design and monitor key performance indicators (KPIs) · Evaluate program effectiveness and recommend data-driven improvements · Collaborate with leadership to improve service delivery outcomes Collaboration & Cross-Functional Support · Work closely with program directors, operations, case management teams, and external partners · Provide technical assistance on data collection methods, reporting tools, and system improvements · Support grant applications and renewals · Participate in interdisciplinary meetings

Positions Requirements & Qualifications

Education and Experience

• Bachelor’s degree in Statistics, Data Science, Mathematics, Economics, Public Administration, Information Systems, or related field required
• 3–5 years of experience in data analysis, statistical reporting, business intelligence, or program evaluation
• Experience working with large datasets and multi-source data systems
• Experience supporting reporting, dashboards, or funded program deliverables (grant, county, state, or federal preferred)
• Experience in nonprofit, public sector, healthcare, or similar environments preferred

Technical Skills

• Proficiency in SQL and at least one statistical tool (R, Python, SAS, or SPSS)
• Advanced Microsoft Excel skills
• Experience with data visualization tools (Power BI, Tableau, or similar)
• Understanding of statistical analysis and data reporting methods

Core Competencies

• Strong analytical and problem-solving skills
• Ability to translate data into clear insights for decision-making
• High attention to detail and data accuracy
• Strong communication skills (written and verbal)
• Ability to manage multiple priorities and deadlines 

Preferred · Experience with grant-funded or contract reporting environments · Familiarity with performance metrics, KPIs, and dashboard reporting systems · Experience in public sector, nonprofit, or healthcare-adjacent settings