Whole Body Team Member (Body Care, Makeup,… at Whole Foods… · Medford

Summary: Whole Foods Market is a leading retailer focused on natural and organic foods, and they are seeking a Whole Body Team Member to provide excellent customer service in their Whole Body department. The role involves selling nutritional supplements and body care products, maintaining attractive displays, and ensuring compliance with health and safety regulations.

Responsibilities:
- Monitors product quality and freshness and ensures proper product rotation
- Logs, processes, and retrieves customer special orders
- Completes spoilage, sampling, temperature, and sweep worksheets as required
- Follows department procedures for preparing, storing, rotating, and stocking of product
- May assist in training of new Team Members, utilizing all learning checklists and training materials
- Supports national, regional and store programs
- Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously
- Performs other duties as assigned by store, regional, or national leadership
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards
- Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing
- Immediately reports safety hazards and violations

Required Qualifications:
- Provides courteous, friendly, and efficient customer service in the Whole Body department
- Sells stock nutritional supplements, body care, and other products
- Builds and maintains attractive displays in accordance with regional Whole Body standards
- Ensures a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times
- Performs all positions in accordance with team and store Standard Operating Procedures
- Strives to support WFM core values and goals, promote national, regional, and store programs and initiatives
- Ensures adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department
- Monitors product quality and freshness and ensures proper product rotation
- Logs, processes, and retrieves customer special orders
- Completes spoilage, sampling, temperature, and sweep worksheets as required
- Follows department procedures for preparing, storing, rotating, and stocking of product
- May assist in training of new Team Members, utilizing all learning checklists and training materials
- Supports national, regional and store programs
- Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously
- Performs other duties as assigned by store, regional, or national leadership
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards
- Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing
- Immediately reports safety hazards and violations
- Ability to learn basic knowledge of all products carried in department
- Ability to sell proactively
- Working understanding of Whole Body department and team and WFM quality goals
- Strong attention to detail
- Strong to excellent communication skills and willingness to work as part of a team
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members
- Ability to follow directions and procedures; effective time management and organization skills
- Passion for natural foods and the mission of Whole Foods Market
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
- Understanding of and compliance with WFM quality goals
- Must be able to lift 50 pounds
- In an 8-hour work day: standing/walking 6-8 hours, sitting 1-4 hours
- Hand use: single grasping, fine manipulation, pushing and pulling
- Work requires the following motions: bending, twisting, squatting, and reaching
- Exposure to FDA approved cleaning chemicals
- Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit
- Ability to work a flexible schedule including nights, weekends, and holidays as needed
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery
- May require use of ladders

Required Skills: Product Rotation, Inventory Management, Stocking, Merchandising, Use of Box Cutters, Use of Electric Pallet Jacks, Compliance with Health and Sanitation Standards

Benefits: Whole Foods Market offers "Whole Benefits"., Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, Including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks., Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal)., New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.