Grocery Order Writer (Buyer / Inventory… at Whole Foods… · Lakewood

Summary: Whole Foods Market is a company focused on nourishing people and the planet, seeking individuals who are passionate about making a difference in their communities. The Grocery Order Writer is responsible for ordering, replenishing, and merchandising grocery products while ensuring excellent customer service and adherence to company standards.

Responsibilities:
- Completes Order Writer training
- Replenishes products through proper buying procedures
- Orders perishable and/or non-perishable grocery products and maintains appropriate back stock levels
- Monitors and acts upon open PO reports for both purchases and credits in an accurate and timely manner
- Controls spoilage/shrink; participates in inventory and cycle counting
- Completes spoilage and all other inventory management processes, sampling, temperature, and sweep worksheets as required
- Ensures orders for product are timely and accurate to monitor inventory turns
- Oversees customer special order procedure
- Analyzes and controls product transfers, waste, and spoilage
- Supports leadership in conducting inventories
- Maintains financial profitability by meeting and exceeding purchasing and sales targets
- Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards
- Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing
- Immediately reports safety hazards and violations
- Performs other duties as assigned by store, regional, or national leadership

Required Qualifications:
- 12+ months retail experience
- Comprehensive knowledge of grocery products
- Working knowledge and application of all grocery merchandising expectations
- Ability to educate team on product knowledge and convey enthusiasm
- Strong basic math skills
- Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems
- Strong to excellent communication skills and willingness to work as part of a team
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members
- Ability to follow directions and procedures; effective time management and organization skills
- Passion for natural foods and the mission of Whole Foods Market
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
- Understanding of and compliance with WFM quality goals
- Must be able to lift 50 pounds
- In an 8-hour work day: standing/walking 6-8 hours
- Hand use: single grasping, fine manipulation, pushing and pulling
- Work requires the following motions: bending, twisting, squatting and reaching
- Exposure to FDA approved cleaning chemicals
- Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit
- Ability to work in a wet and cold environment
- Ability to work a flexible schedule including nights, weekends, and holidays as needed
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery

Required Skills: Grocery product knowledge, Grocery merchandising, Microsoft Word, Microsoft Excel, Microsoft Outlook, Ordering systems

Benefits: Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, Eligibility for a store discount, Paid time off, Financial wellness, Health & wellness support programs, Access to other Team Member perks, Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).