Flex Shopper - Full Time at Whole Foods Market in Commack, NY

Summary: Whole Foods Market is seeking a Flex Shopper to support exceptional customer experiences by preparing customer orders for delivery and pickup. This role involves efficiently fulfilling online orders, ensuring product accuracy, and maintaining a positive work environment while adhering to company policies and safety standards.

Responsibilities:
- Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices
- Ensure product and order accuracy through meticulous verification and quality control processes
- Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences
- Keep staging area organized and free of clutter
- Handle in-store and online order returns and pickups
- Comply with government regulations such as age verification requirements for restricted items
- Assist with customer inquiries and provide store information
- Maintain knowledge of product and promotional events
- Maintain a positive work environment
- Communicate clearly, collaboratively and courteously
- Attend all meetings assigned by Leadership, including daily huddles
- Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology
- Maintains operational standards including but not limited to safety and store security protocols
- Ensure adherence to all company policies, procedures, and regulatory requirements
- Performs other duties as assigned by store or company leadership

Required Qualifications:
- No prior retail experience required
- Sufficient English language proficiency to prepare and shop customer orders
- Must be 18+ years old
- Strong customer service, hospitality and problem-solving skills
- Detail-oriented with multi-tasking capabilities
- Flexible availability including nights, weekends, and holidays
- Adaptability to work in high demand / peak hours
- Willingness and ability to cross-train to support other teams and tasks
- Adaptability to learn new technology-driven solutions
- Thrive in a fast-paced retail environment
- Clear communication and team collaboration skills
- Stand/walk for 4-8 hours per shift
- Lift up to 50 pounds
- Work in various temperature environments (freezer to 90°F)
- Perform tasks in outdoor and indoor environments
- Perform repeated motions: bending, reaching, grasping, twisting, squatting
- Operate standard retail equipment safely
- Exposure to FDA approved cleaning chemicals
- May require use of ladders and other E-Commerce equipment

Preferred Qualifications:
- High school diploma or equivalent preferred

Required Skills: Handheld Technology, Order Accuracy Verification, Product Knowledge, Age Verification Compliance, Retail Equipment Operation

Benefits: Whole Benefits (Whole Foods Market offers "Whole Benefits"), Eligibility for a store discount, Paid time off, Financial wellness, Health & wellness support programs, Access to other Team Member perks, Base rate increase after their 90-day anniversary (for new entry level Team Members who successfully complete their first 90-days and remain actively employed in an eligible role)