Administrative Assistant at Whaley Foodservice in Jacksonville, FL

Summary: Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast, employing over 600 individuals across 31 locations. They are currently seeking an experienced Administrative Assistant responsible for managing the daily administrative needs of the branch, including handling customer calls, service orders, and inventory reports. Responsibilities: - Answer high volume of incoming customer calls - Open service orders as needed in the computer system - Close service orders for billing upon completion of order using the computer system - Assist in resolving customer problems/complaints - Insure return of warranty parts to corporate warranty department - Run daily and monthly reports. Submit reports as required to corporate office - Provide technicians with any necessary information needed for their service calls - Route parts calls as necessary - Maintain clean and professional office environment - Performs other duties as required Required Qualifications: - A High School diplomas or the equivalent in experience - 1-3 years of previous administrative experience combined with 2 years of computer experience - Strong windows based computer skills including Microsoft Word and Excel - Good verbal and written communication skills combined with good interpersonal skills - High level of accuracy - Strong attention to detail - Ability to handle multiple tasks simultaneously including multiple incoming phone calls - Typing speed of 50 WPM or better Required Skills: Microsoft Word, Microsoft Excel, Windows operating system, Typing speed 50 WPM