Dealer Relationship Representative at Westerra… · Denver

DEALER RELATIONSHIP REPRESENTATIVE Regular Full-Time · Location: Denver, CO, US Role: Dealer Relationship Representative WHY WESTERRA? At Westerra Credit Union, we believe You Can Do Money. It is more than just a phrase. It is a mindset that shapes how we empower each other and our members to take control, grow, and thrive financially. Our culture is built on beliefs that guide how we show up every day. We focus on being member-obsessed, radically transparent, relentlessly collaborative, and always learning in motion. These are not just words. They are the heart of everything we do. Inspired by our vision to Out-Love Every Bank in Colorado, we bring genuine care and dedication to every member interaction. Our mission to teach, guide, and ignite members to own their financial future drives us to create meaningful, personal connections. This mission comes alive through our MX Code, which encourages us to anticipate needs, listen deeply with both heart and head, find the best total solution, mark the moment, and truly own the impact we make. This is how we translate our strategy into experiences that matter. When you join Westerra, you become part of a vibrant community where innovation, openness, and collaboration are not just ideals; they are daily practices. Everyone is invited to bring their authentic selves, curiosity, and passion to the table. Together, we learn, grow, and thrive, committed to making a real difference for our members and one another. Because at Westerra, we do not just talk about money, we believe you can do money. WHAT IS THE ROLE? THIS POSITION IS RESPONSIBLE FOR ESTABLISHING, MAINTAINING AND MONITORING INDIRECT LENDING RELATIONSHIPS. THIS POSITION WILL BE REQUIRED TO MEET REGULARLY WITH INDIRECT LENDING PARTNERS, COMMUNICATE POLICY AND PROCEDURES, AND MONITOR APPLICATION AND FUNDING DATA. COMMUNICATION SKILLS, ABILITY TO GENERATE REPORTS, ANALYZE DATA, AND RECOMMEND STRATEGY WILL BE THE PRIMARY FOCUS OF THIS ROLE. WHAT WILL BE EXPECTED OF ME? • Works directly with dealer staff, including Finance Managers, Sales Managers, and Administrative staff, when appropriate. • Daily monitoring of auto loans through analysis of data and reports. • Completes reporting and analysis, along with recommendations, which will be requested by management. • Educates dealers on policies, procedures, and any program/pricing changes. • Represents Westerra at community events. • Maintains knowledge of all guidelines pertaining to consumer credit laws, federal, and state regulations to ensure the Credit Union is in compliance. • Delivers Westerra Experience (WX) and Ways to Be with every interaction.  • Other duties as assigned. Will I have Direct Reports? No WHAT AM I BRINGING? EXPERIENCE/EDUCATION: • Minimum 2 years’ lending experience in a financial institution required • Detailed knowledge of automotive financing required • 2+ years’ indirect dealer experience preferred • Knowledge of fiscal management and loan policies and procedures SKILLS AND ABILITIES: • Ability to communicate effectively both orally and in writing • Proficient in Microsoft Excel (ability to turn data into a graph) • Proficiencies in sales techniques • Can be accountable for the completion of assigned tasks and projects with supervision • Uses judgement with supervision • Understands the basic business line and operating environment • Able to handle problems that are not particularly difficult nor complex WHAT IS THE WORK ENVIRONMENT LIKE, AND ARE THERE PHYSICAL REQUIREMENTS FOR THIS ROLE? • Hybrid: Typically, a dispersed, flexible team environment both on Westerra campus (at least 2x/week) and remote. Employees must reside in Colorado or be willing to relocate prior to starting employment. Residency is required for payroll and state tax purposes. • 60%-70% travel to dealerships • Remainder of time in office evaluating data and reporting • 30%-40% remote Salary: in addition to the starting hourly rate of $24 - $30, this role is also eligible for Westerra’s self-funding reward plan. This plan pays out a cash incentive annually if Westerra hits specific criteria tied to financial goals and this role has a direct impact on the outcome of those results! WHAT ARE SOME OF OUR BENEFIT OFFERINGS? • Three health plans through UMR that offer a variety of coverage options, including HSA and FSA options • Two dental plans through Delta Dental • Basic life and AD&D insurance, short-term disability and long-term disability • 20+ days of paid time off (PTO) per year • Anniversary time off that consists of 1+ days of paid leave for each anniversary year (PLAY) • 16 hours of volunteer time off (VTO) per year • 11+ paid holidays • 401(k) that includes up to 6% match • Up to 2% off the rate on a new Westerra mortgage, applicable to primary residence, second home, or investment property • 2% off Auto/RV/Motorcycle Loans • Up to $5250 per year for educational reimbursement • 4 weeks of paid parental leave • Mental health resources including an Employee Assistance Program (EAP) • Individualized learning and development programs Please note, applications will be accepted until at least June 12, 2026.