Transportation Assistant at Western Home Communities in Madrid, IA

Madrid Home is seeking a caring and compassionate individual to join our team as a Transportation Assistant. In this role, you will provide safe and reliable transportation for residents to appointments, events, and activities while delivering exceptional customer service and support. We are committed to providing dignified, compassionate care and creating a positive experience for every resident we serve.

Primary Responsibilities:

• Provide safe, timely, and courteous transportation services for residents traveling to appointments, events, and activities
• Assist residents with boarding and exiting vehicles, including support with wheelchairs, walkers, and medical equipment
• Ensure all required transportation documentation is completed accurately and in a timely manner
• Maintain a positive and professional attitude while delivering excellent customer service
• Support resident safety and comfort throughout transportation services
• Receive and respond positively to resident and team feedback

Qualifications:

• High school diploma or equivalent required
• Current CDL preferred or willingness to obtain within 6 months of hire
• Valid driver’s license with a driving record that meets insurance requirements
• CPR certification preferred or willingness to obtain upon hire
• Strong communication and interpersonal skills
• Ability to assist residents with mobility needs in a safe and respectful manner

Scheduling:

• Regular attendance and punctuality are required
• Must be available to work weekends and holidays as needed

Benefits:

• Ability to be paid early
• Shift Differential
• An alternate wage scale is available for those who choose to waive benefits
• Continuing Education Opportunities
• Tuition and Student Loan reimbursement
• (Full-time) Health, Dental, and Vision insurance
• Flexible PTO
• 401k Match
• Employee Assistance Program
• And much more!

Why Join Madrid Home?

At Madrid Home, our team is dedicated to enriching the lives of those we serve through compassionate care, meaningful relationships, and a supportive work environment. We value teamwork, professionalism, and the important role every employee plays in creating a positive resident experience.

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At Western Home, our mission is to help older adults live fulfilling lives through people-first care, meaningful relationships, and a strong sense of community. Our team members lead with a servant spirit, act with integrity, and embrace innovation to create a welcoming and supportive environment for residents and families.