Underwriting Technician IV at West Bend… · US-WI-Wes…

Summary: West Bend Insurance Company is recognized as a Top Workplace and is committed to fostering a welcoming culture. The Underwriting Technician IV plays a vital support role in ensuring service excellence by applying underwriting guidelines, processing policy changes, and maintaining a strong customer service orientation. Responsibilities: - Interpret and apply underwriting guidelines and procedures to support service level standards - Review and clear accounts for new customers and process policy change requests that do not require underwriting decisions - Collaborate with internal teams to ensure timely and accurate policy service - Maintain a strong customer service orientation in all tasks and communications - Adapt to and support ongoing changes in technology, systems, and workflows Required Qualifications: - Interpret and apply underwriting guidelines and procedures to support service level standards - Review and clear accounts for new customers and process policy change requests that do not require underwriting decisions - Collaborate with internal teams to ensure timely and accurate policy service - Maintain a strong customer service orientation in all tasks and communications - Adapt to and support ongoing changes in technology, systems, and workflows Preferred Qualifications: - 1-2 years of insurance related experience - Knowledge of personal computers - Organizational and time management skills - Proficiency in Microsoft Suite - Basic written and verbal communication skills - Basic math and data entry skills - Ability to work in fast paced environment - High school diploma or equivalent - Completion of Associate in General Insurance Designation Required Skills: Underwriting Guidelines, Insurance, Microsoft Suite, Data Entry, Customer Service Orientation Benefits: Medical & Prescription Insurance, Health Savings Account, Dental Insurance, Vision Insurance, Short and Long Term Disability, Flexible Spending Accounts, Life and Accidental Death & Disability, Accident and Critical Illness Insurance, Employee Assistance Program, 401(k) Plan with Company Match, Pet Insurance, Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates, Bonus eligible based on performance