Underwriting Technician at West Bend Insurance Company in WI-West Bend

Summary: West Bend Insurance Company is recognized as a Top Workplace and values its associates as its greatest asset. The Underwriting Technician plays a vital support role in ensuring service excellence by applying a thorough understanding of systems and workflows, focusing on accuracy and efficiency in processing policy changes. Responsibilities: - Interpret and apply underwriting guidelines and procedures to support service level standards - Review and clear accounts for new customers and process policy change requests that do not require underwriting decisions - Collaborate with internal teams to ensure timely and accurate policy service - Maintain a strong customer service orientation in all tasks and communications - Adapt to and support ongoing changes in technology, systems, and workflows Required Qualifications: - Interpret and apply underwriting guidelines and procedures to support service level standards - Review and clear accounts for new customers and process policy change requests that do not require underwriting decisions - Collaborate with internal teams to ensure timely and accurate policy service - Maintain a strong customer service orientation in all tasks and communications - Adapt to and support ongoing changes in technology, systems, and workflows Preferred Qualifications: - 1-2 years of insurance related experience - Knowledge of personal computers - Organizational and time management skills - Proficiency in Microsoft Suite - Basic written and verbal communication skills - Basic math and data entry skills - Ability to work in fast paced environment - High school diploma or equivalent - Completion of Associate in General Insurance Designation Required Skills: Underwriting Guidelines, Microsoft Suite, Data Entry, Customer Service Orientation Benefits: Medical & Prescription Insurance, Health Savings Account, Dental Insurance, Vision Insurance, Short and Long Term Disability, Flexible Spending Accounts, Life and Accidental Death & Disability, Accident and Critical Illness Insurance, Employee Assistance Program, 401(k) Plan with Company Match, Pet Insurance, Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates, Bonus eligible based on performance, West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.