Guest Services Associate at Wesley Willows in Rockford, IL

Guest Services Associate
$15.00- $17.00/hour | Part-time, varied evenings and weekends
Location: Wesley Willows | Rockford, IL

Apply today and receive a response within 48 hours!

Why Join Us?

• Make an Impact: This is your opportunity to make a difference in the lives of others
• Competitive Pay: $15.00–$17.00/hour | Credit given for experience
• Flexible Schedule: Part-time position with varied nights (3:30 pm-9:00 pm) and weekends (2:00 pm-9:00 pm), some holidays required.
• Supportive Team: We value our team members just as much as the people we serve
• Quick Hiring: Apply today and hear back within 48 hours

What You'll Do:

• Welcome residents, guests, and staff professionally
• Answer phones and provide clerical support, including scanning, copying, mail, and packages
• Use Microsoft Office, Google Workspace, Outlook, and other computer systems for daily operations
• Track visitors, submit work orders, create nameplates, and maintain records
• Support departments with administrative and technology-related tasks
• Maintain confidentiality and follow emergency procedures

What You'll Need:

• High school diploma or equivalent
• 1+ year of administrative, receptionist, or clerical experience
• Strong computer skills including:
  • Microsoft Office (Word, Excel, Outlook)
  • Google Workspace
  • Email, data entry, and office systems
• Ability to learn new software quickly
• Strong communication and organizational skills

Benefits for Qualified Employees:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• 403(b) Retirement Plan with Employer Match
• Life/AD&D Insurance
• Short- & Long-Term Disability
• Accident, Critical Illness, and Hospital Indemnity Insurance
• Mail Order Pharmacy
• Telemedicine
• Wellness Programs
• Employee Assistance Program