Lead Scrum Master at Wells Fargo in Charlotte, NC

Lead Scrum Master Location: ISELIN, NJ About this role: Wells Fargo is seeking a Lead Scrum Master to join the Consumer Lending Operations Technology Team. In this role, you will play a critical role in driving the delivery of innovative technology solutions that enhance our consumer operations. In this role, you will: Own delivery readiness and execution discipline by ensuring backlog items entering sprints are fully prioritized, refined, dependency‑cleared, and technically viable. Lead sprint, release, and near-term planning (30/60/90-day horizons) using capacity, historical performance, and risk signals to establish credible commitments. Facilitate Agile ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives) with a focus on flow, predictability, and delivery outcomes, not just process adherence. Coordinate end to end release readiness and execution, ensuring testing, validation, approvals, and deployment activities are planned, visible, and completed without last minute escalation. Track and interpret delivery metrics (velocity stability, predictability, churn, cycle time) and use insights to proactively address delivery risk and performance gaps. Actively manage risks, dependencies, and impediments, maintaining transparency and escalating issues early to prevent late cycle delivery failures. Ensure alignment with SDLC, risk, security, and governance requirements, embedding compliance into delivery routines rather than treating it as a downstream activity. Partner with Product Owners and stakeholders to align scope, sequencing, and priorities with delivery capacity and release timelines. Drive continuous improvement by identifying opportunities to reduce manual effort, improve flow efficiency, and strengthen delivery and release practices. Provide release support coverage as needed, including participation in planned release activities and limited on‑call support to ensure stable deployments and rapid issue triage. Serve as a change agent and servant leader, fostering a culture of accountability, trust, and outcome driven execution across teams. Required Qualifications 5+ years of Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 5+ years of hands-on experience with Jira and Confluence, including backlog management, dashboards, delivery metrics, and reporting. 5+ years of experience supporting end‑to‑end delivery, including planning, execution, release coordination, and post‑release validation. Desired Qualifications Scrum Master certification (CSM, PSM, or equivalent). Proven ability to manage delivery risk, dependencies, and stakeholder expectations in fast‑paced environments. 5+ years facilitating Agile delivery using Scrum and Kanban in complex, cross‑functional environments. Experience owning delivery forecasts and release plans, not just facilitating team ceremonies. Strong understanding of Software Development Lifecycle (SDLC) and release management practices. Experience in Banking or Financial Services. Proven familiarity with regulated or risk‑sensitive environments. Ability to operate effectively amid ambiguity, competing priorities, and delivery pressure. Excellent communication, facilitation, and servant‑leadership skills. Demonstrated strength in problem solving, conflict resolution, and decision making. Job Expectations: This position is not eligible for Visa sponsorship. This position offers a hybrid work schedule. Relocation assistance is not available for this position Ability to travel up to 5% of the time Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $119,000.00 - $224,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 8 May 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Additional Locations: CHARLOTTE, NC