Wegmans→
Fulfillment Manager at Wegmans in Tysons Corner, VA
Skills
Job Description
Location:
1835 Capital One Drive South McLean, VA 22102
Availability Requirement for this role:
Morning, afternoon, evening (includes weekends).Age Requirement:
Must be 18 years or olderTime Type:
Full time
Pay Range:
$22.75 - $23.50Why Work Here
Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.
Job Description:
In this role, you will lead the eCommerce team that provides incredible knowledge-based service, makes meals and party planning easy, and accurately and efficiently fulfills eCommerce orders containing a variety of our great-tasting products. Partnering with various departments around the store, you will ensure efficient eCommerce operations and seamless and positive pickup and delivery experiences for our customers.
What will I do?
Manage and develop a team of employees, engage in meaningful conversations, build trusted relationships, and provide the resources, feedback, and development opportunities they need to be successful
Foster incredible knowledge-based service by creating excitement around new programs, meal and party planning solutions and products, identifying and implementing ways to build positive customer relationships and improving the shopping experience
Manage all department operations including efficiency, ordering, inventory, handling product or vendor related concerns, ensuring sales, contribution, diversity, development, and retention goals are met and using financial analysis, experience and knowledge to make decisions that increase profitability and control expenses
Ensure the freshest, highest quality products are available, use knowledge of product, benchmarking, and trends to collaborate with other departments to align with merchandising standards, seasonal plans, company priorities
Ensure the team properly uses equipment and handles products, keeps accurate logs, follows department job aids, food safety, human safety, 5S guidelines, and complies with Wegmans Policies, federal and state laws
Educate customers and employees about eCommerce products and services that include grocery, meal and party planning solutions
Oversee total department operations, ensuring internal programs are executed, important information is communicated, expenses are controlled, and resources are appropriately allocated
Maintain consistency of operations; champion eCommerce business, troubleshoot and resolve concerns; build relationships throughout the store; effectively communicate goals and expectations
Required Qualifications:
2 or more years of experience interviewing, performance management, employee development and managing financials
Passion for food and people; enthusiasm and knowledge for relevant products and services
Systems aptitude; familiarity and comfortability with technology (web, mobile, etc.)
Preferred Qualifications
Experience overseeing the daily operations of a large team and/or a multi-area department
Experience with a fulfillment operations
Ability to quickly learn and adapt to new situations and subject matters