Customer service eComm at Wegmans Food Markets in Pittsford

Summary: Wegmans Food Markets is dedicated to providing efficient grocery shopping options, and they are seeking a Customer Service eComm representative to assist with curbside pick-up services. The role involves utilizing technology to fulfill customer orders and ensuring a high-quality shopping experience. Responsibilities: - Utilize technology to communicate with and fulfill customer orders - Accurately and efficiently fulfill customer orders and stage them in fulfillment area - Properly handle all product, including properly bagging items to reach the customer - Make appropriate substitutions as needed and process payments - Maintain a clean, organized and well-stocked workspace - May be expected to carry out other customer service duties within the store, as needed, including running a register Preferred Qualifications: - Customer service experience, preferably in a food service, grocery or retail setting - Ability to use a company-issued device to manage orders and communicate with customers - Strong verbal and written communication skills - Ability to work independently Required Skills: Use of company-issued device Benefits: Opportunities to grow, Flexible scheduling, Incredible benefits