Account Manager I (Onsite) at Weedmaps in Irvine, CA

Summary: Weedmaps is a global leader in the cannabis industry, dedicated to transparency, education, and community. The Account Manager I will drive client growth and satisfaction by managing a book of business, providing insights and recommendations, and collaborating with Account Executives to enhance client value. Responsibilities: - Manage a book of business to meet and exceed revenue & retention goals - Provide insights & recommendations to clients on how to grow their business with Weedmaps marketing solutions, based on the client & market data - Collaborate with assigned Account Executive(s) on the best path to drive more value for your shared clients & enter opportunities in CRM for management visibility - Increase the client’s proficiency & usage of the Weedmaps platform through training - Conduct regular business reviews, sales presentations, product demonstrations - Act as the steward of the client data hygiene by updating & maintaining the CRM (or any other designated locations) on calls, meetings, contact info, current license, and up to date on billing payments - Communicate billing updates proactively to drive collection efforts as necessary - Relay feedback from clients to improve our products and process to increase client success Required Qualifications: - BS / BA Degree or equivalent experience - Minimum 1 year of experience in digital sales or account management; client/customer facing role - Proven track record of hitting goals and revenue targets - Data-oriented, analytical sales approach - Customer-centric and an eager relationship builder, with the ability to share feedback with customers to drive positive long-term relationship momentum (and not always just to appease in the moment) - Confidence in presenting to clients (onsite or on phone) to influence credibly and effectively - Comfort with and ability to operate at an accelerated, iterative pace in a dynamic environment - Strong planning and organizational skills with a clear attention to detail and process oriented Preferred Qualifications: - Experience in the cannabis industry Required Skills: Account Management, Digital Sales Important Skills: Data Analysis, CRM Proficiency Nice-to-Have Skills: Cannabis Industry Experience, Presentation Skills, Relationship Building, Organizational Skills Benefits: Physical Health (Medical, Dental & Vision), 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution), Basic Life, Voluntary Life and AD&D Insurance options, Supplemental, voluntary benefits, Student Loan Repayment/529 Education Savings with a monthly company contribution, FSA (Medical, Dependent, Transit and Parking), Voluntary Life and AD&D Insurance, Critical Illness Insurance, Accident Insurance, Short- and Long-term Disability Insurance, Pet Insurance, Identity theft protection, Legal access to a network of attorneys, PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown), Paid parental leave