RevOps Generalist at Wayvia (formerly PriceSpider) in Remote

Summary: Wayvia is a company that helps top brands leverage AI, data, and innovation to enhance commerce. The RevOps Generalist will support the execution of revenue operations, focusing on user support, CRM administration, and cross-functional coordination. Responsibilities: - Serve as a first-line support resource for GTM users across Wayvia’s GTM tech stack - Troubleshoot user issues related to Salesforce, Gong, and other RevOps-supported tools - Triage incoming requests, resolve routine issues, and escalate more complex items as needed - Perform Salesforce administrative tasks, including user setup, field updates, page layout maintenance, and validation rule support - Support data hygiene initiatives, ensuring accuracy and consistency across accounts, contacts, leads, and opportunities - Assist with opportunity and pipeline hygiene to support forecasting and reporting accuracy - Support onboarding for new GTM hires, including system access, tool setup, and basic training - Maintain enablement documentation, playbooks, and reference materials - Assist with rollout and adoption of new tools, features, or process changes - Act as a liaison between GTM teams to ensure operational requests are clearly understood and addressed - Partner with Marketing Ops and RevOps teammates on shared processes such as lead routing, campaign influence, and lifecycle management - Support cross-functional initiatives by executing assigned operational tasks - Assist with building and maintaining Salesforce reports and dashboards - Support recurring reporting and data validation for leadership and RevOps initiatives - Help document and standardize RevOps processes to improve consistency and scalability Required Qualifications: - Bachelor's degree or equivalent relevant experience - High attention to detail and ability to work independently and cross-functionally - Excellent project management, training, and communication skills - Strong knowledge of Salesforce needed Preferred Qualifications: - Additional experience with Gong, ZoomInfo, and LinkedIn Sales Navigator preferred Required Skills: Salesforce Important Skills: Gong, ZoomInfo, LinkedIn Sales Navigator, Project Management Nice-to-Have Skills: Training Skills Benefits: Flexible work-from-home arrangements, 401K Match, Flexible vacation, Medical/Dental/Vision, 16 weeks of paid parental leave (US), Technical stipend, Professional development programs, Wellness programs