Logistics Specialist at Wayfair in Denver, CO

Summary: Wayfair is one of the world’s largest online destinations for the home, and they are seeking a Logistics Specialist to support their Physical Retail operations. The role involves managing inventory flow, conducting audits, processing shipments, and ensuring operational efficiency to enhance the customer shopping experience.

Responsibilities:
- Be present and punctual for every shift to ensure we’re ready to support customers when it matters most. Communicate proactively about any unexpected events or issues
- Conduct daily audits and maintain a robust Cycle Count Program to protect inventory integrity. Use scanning technology to track carton-level details such as condition, quantity, and location
- Monitor aging inventory, process markdowns, execute damage write-offs, and handle vendor returns for recalls, dead stock, and overstock. Use your inventory or e-commerce experience to optimize processes
- Unload and receive inventory carefully, including manual handling of large and heavy items. Record overages, shortages, and damages accurately
- Utilize order management tools and Warehouse Management Software to track inventory flow, resolve discrepancies, and keep records current. Regularly review Cycle Count data in Google Sheets to spot and fix gaps
- Perform regular and trigger-based audits on inbound and outbound shipments to ensure accurate processing and shipping
- Use ticketing systems to manage exceptions and resolve issues. Provide feedback on tools and processes to improve efficiency based on your frontline experience
- Work closely with logistics leaders and other departments to streamline operations and maintain Wayfair’s high standards of operational excellence
- Own inventory challenges, drive solutions, and ensure smooth coordination between warehouse and retail teams in a fast-moving environment
- You will support Wayfair’s total store goals by cross-training across key store functions, including sales and back-of-house operations. You'll flex where needed to support customers, teammates, store needs and peak business periods

Required Qualifications:
- Education: High School Diploma or equivalent is required
- Inventory Control Experience: 1 to 3 years of inventory control experience, preferably in retail
- Open Schedule Availability: Flexibility to work nights, weekends, and holidays as business needs require
- Customer Service Skills: Strong communication skills and ability to stay calm and professional under pressure
- Adaptability and Problem-Solving: Comfortable with evolving tools, systems, and processes, and able to take initiative to maintain operational excellence
- Detail Orientation: Highly organized with proven ability to manage complex inventory workflows and systems
- Demonstrates Reliability: Be present and punctual for every shift to ensure we're ready to support customers when it matters most. Communicate proactively about any unexpected events or issues
- Ensure Inventory Accuracy: Conduct daily audits and maintain a robust Cycle Count Program to protect inventory integrity. Use scanning technology to track carton-level details such as condition, quantity, and location
- Manage Inventory Performance: Monitor aging inventory, process markdowns, execute damage write-offs, and handle vendor returns for recalls, dead stock, and overstock. Use your inventory or e-commerce experience to optimize processes
- Receive and Process Shipments: Unload and receive inventory carefully, including manual handling of large and heavy items. Record overages, shortages, and damages accurately
- Proactively Monitor Systems: Utilize order management tools and Warehouse Management Software to track inventory flow, resolve discrepancies, and keep records current. Regularly review Cycle Count data in Google Sheets to spot and fix gaps
- Audit Operations: Perform regular and trigger-based audits on inbound and outbound shipments to ensure accurate processing and shipping
- Support Operational Excellence: Use ticketing systems to manage exceptions and resolve issues. Provide feedback on tools and processes to improve efficiency based on your frontline experience
- Collaborate Across Teams: Work closely with logistics leaders and other departments to streamline operations and maintain Wayfair's high standards of operational excellence
- Adapt and Problem-Solve: Own inventory challenges, drive solutions, and ensure smooth coordination between warehouse and retail teams in a fast-moving environment
- Operate as 'One Team': You will support Wayfair's total store goals by cross-training across key store functions, including sales and back-of-house operations. You'll flex where needed to support customers, teammates, store needs and peak business periods
- Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling
- Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day
- Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment
- Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus
- Temperature Flexibility: Comfortable in environments with varying temperature conditions
- Noise Tolerance: Occasional exposure to moderate noise levels and physical activity
- Safety Awareness: Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols

Preferred Qualifications:
- Distribution or Logistics Experience: 1+ year in distribution or logistics is preferred
- Technical Proficiency: Strong skills with Microsoft Office or Google Suite preferred

Required Skills: Inventory Control, Logistics, Microsoft Office, Google Suite, Order Management, Warehouse Management Software, Cycle Count Program, Inventory Auditing, Shipment Processing, Inventory Performance Management

Benefits: Regular opportunities for performance-based increases, Access professional development and advancement opportunities, Medical, dental, and vision insurance coverage starts on your first day, Start accruing paid time off immediately, 401(k) with Company Match: We’ll match up to 4%, Tuition Reimbursement: Eligible after 6 months of employment, Generous employee discount of up to 30%+, although discounts will vary by product type., 10% off at our in-store restaurant, Parental Leave Options: Choose from paid and unpaid leave plans