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Food & Beverage Manager at Wawa in New Castle, IN
Job Description
As our Food & Beverage Manager (FBM), you’ll oversee all food and beverage operations, ensuring everything runs efficiently and consistently. You’ll work alongside the General Manager and Assistant General Manager to oversee daily operations, with a primary focus on delivering a fresh, efficient, and customer-focused experience—every single day.
What You’ll Do:
Take ownership of our food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more.
Drive food service sales and hit performance goals with a focus on quality and consistency. Monitor trends and work with peers to create action plans to optimize results.
Become the in-store expert on food programs, promotions, and marketing initiatives.
Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service.
Support hiring, scheduling, training, and team development. Recognize great performance and help Associates grow.
Maintain a clean, safe, and inviting food service area that meets all health and safety standards.
Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
High School Diploma or GED equivalent
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
Strong leadership experience, ideally in food service or retail environments is a plus
Excellent communication, organization, and customer service skills.
Ability to multitask, make decisions, and drive change in a fast-paced environment.
Skilled in problem solving to drive results, boost sales, and streamline operations.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.