Service Technician (Contract) at Wavelo in Culver City, CA

Summary: Ting Internet is a leading fiber Internet provider in the United States, delivering future-proof internet in over a dozen Ting Towns across the country. The Service Technician role involves performing service activation and installations of the Ting fiber network while ensuring safety and customer satisfaction.

Responsibilities:
- Performing general installation of fiber network, including connecting, disconnecting, testing, repairing and maintaining the fiber network
- Directly engaging with customers at install locations to ensure timely, efficient and optimal activation/connectivity
- Completing installs with knowledge of different installation tactics, including optimal utility placements related to wall fishing
- Ability to perform fiber drops on site from handhole to house with supervision
- Understand the mainline and drop-blowing process and assist teams with supervision
- Understand basic concepts of the data center and its components
- Ability to perform basic troubleshooting to identify connectivity issues from home to handhole
- Build a splice dome and express dome installation with supervision
- Understand conduit continuity and light level testing to perform installs, with the ability to identify connectivity issues
- Complete general repair of the network including troubleshooting at the NID/home/handhold
- Basic understanding of Utility locates
- All other duties as assigned

Required Qualifications:
- 0-2 years of experience, preferably in telecommunications industry
- Active valid drivers license and clean drivers abstract

Required Skills: Fiber network installation, Fiber splicing, FTTH installation, Cable routing, Utility locating, Power tools operation, Ladder and bucket truck aerial work, Network troubleshooting, Conduit continuity testing, Light level testing, ServiceMax, Bob, Deputy, Customer interaction