Head of Product - Mobile Money at Wave Money · Yangon

Company Description

Wave Money is a joint venture between Telenor and Yoma Bank to provide accessible, safe and convenient mobile financial services via a nationwide agent network or via a wave account on your phone across Myanmar.

Job Description

III. Key Result Ares

1. Contribution to the growth of MFS by ensuring competitive products and propose initiatives to drive product uptake
2. Compliant and effective processes and,
3. Ensuring revenue and transactional target achievement IV. Key Responsibilities and Accountabilities  Product Management: Develop and execute product roadmap for Digital Money Myanmar  Drive and develop product uptake strategies in consultation with other units  Develop competitive product-market offerings.  Ensure product delivery with a complete E2E user experience  DMM Product life cycle management Key Duties  Develop and implement and maintain a through strategic plan including regular reviews to analyses, improve and control on key performance indicators  Own, drive and report on DMM product P&L and manage department performance on set targets and budgets.  Ensure close monitoring/analysis and visibility of Transactional trends, Product Usage, Campaigns Impact etc.  Develop and execute holistic DMM price strategy and execute on both strategic and tactical level, covering promotions and campaigns.  Demonstrate leadership acumen and align Telenor Myanmar DMM ambitions with overall company strategic goals  Process Management: Ensure processes are compliant and within regulatory framework  Mentor team members and help develop skill set for future leaders in DMM  Develop a culture of knowledge sharing, learning, sharing ideas and feedback to contribute to the development of Telenor Myanmar DMM

Key Performance and Success Indicators  Promotion Wave Money, DMM and its growth in Myanmar: Creates networks and promotes initiatives with partner organizations, strengthen partnerships in the market and in country.  Performance: Develop business model and strategies in line with Myanmar country context for DMM and to be operational within the set timeframe.  Client focus and orientation: Anticipates constraints in the delivery of DMM’s services and proactively identifies, develops and discusses solutions or alternatives  Results-based improvement and management: Identifies business strategies using a fact-based approach; Ensure effective operation of DMM strategies and business sustainability; Pre-emptive business risks and constrains by setting out Policies and prevention plan; Conceptualizes more effective approaches to DMM development and implementation and to mobilizing and using resources  Leadership and people management: Build a high performance culture by communicating an energizing and compelling vision for future growth, underpinned by challenging business targets and creation of the conditions for success.

This position has to communicate with various stakeholders such as, national counterparts, regulators and government authorities, partner organizations, corporate clients, investors, financial sponsor, business partners and suppliers, peers and community. In simplest way, we define anyone who comes into contact with Wave Money/ DMM as a stake holders. VII. Competencies  Partnership : Successful professional approaches to collaboration with all stakeholders and team;  Communication: Creating and promoting enabling environment for open communication; Constructively challenge those with power and authority  Governance : Work well with the Management, regardless of its composition; contribute to Management; Adhere to clear lines of responsibility and accountability  Management: Create a positive and productive work environment, Model proper staff behavior and promote inclusive practices; Create a sense of shared responsibility/credit for accomplishments and shared responsibility for challenges or failures; Lead an efficient and effective organizational operation according to best practices.  Decision-making : Delegate appropriate decisions and responsibilities; Make clear and timely decisions; Fair and transparent decision making  Organizational Development: Create a work environment in which learning is; Creating an emotionally intelligent organization, staff competence; Building and promoting effective teams, creating an environment of creativity and innovation. VIII. Experience, Functional Skills and Knowledge Areas Experience:  10 years of relevant experience in Product Management, Solution Management, Brand Functionality at local or International organization; Understanding or Mobile Financial Services is asset;  Extensive experience in research and policy-level analysis, strategic management, product sustainability management and brand and customer focus awareness. Education and qualifications:  Advance university degree in Economics, Social Sciences, International Relations, Conflict Management Business Administration and Management or other relevant field.  Experience in the usage of computers and office software packages (MS Word, Excel, Powerpoint, etc.)  Experience in handling of web-based management systems and advanced program for data analysis. Functional Skills and Knowledge Areas:  Ability to lead formulation and monitoring of management projects  Ability to lead effectively, mentoring as well as conflict resolution skills  Experience with people management and development  Prior engagement in strategy development and execution  Change management and adaptability  Demonstrated decision making capability  Ability to drive customer behaviour and provide excellent customer experience.  Ability to lead strategic planning, results-based management and reporting

Qualifications

Education and qualifications:  Advance university degree in Economics, Social Sciences, International Relations, Conflict Management Business Administration and Management or other relevant field.  Experience in the usage of computers and office software packages (MS Word, Excel, Powerpoint, etc.)  Experience in handling of web-based management systems and advanced program for data analysis.