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Merchant Distribution Supervisor at Wave in Abidjan, Côte d'Ivoire
Job Description
Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
How you'll help us achieve it
We’re looking for a Merchant Distribution Supervisor who is dynamic with strong management skills, detail-oriented, and people-oriented. Merchant Distributor’s job involves spreading the word around the Wave payment product ''Payez avec Wave '' and engaging new payers. The Merchant Distribution Supervisor will help us reach our objective of creating a tremendous payer growth machine by successfully managing field merchant distributors.
In this role, you'll;
- Be responsible for acquiring users in a given area.
- Be in a key position to implement Wave’s rapid growth strategy.
- Managing a team of 25-50 merchant distributors.
- Onboard and train new merchant distributors to ensure they can perfectly subscribe, assist, and guide users according to the company values.
- Work closely with Territory Leads and Regional Leads to plan distribution activities in a given area and follow up.
- Work closely with Regional leads to set distribution activity planning in a given area and follow up.
- Monitoring the distributor's performance daily.
- Giving feedback to our product team and engineers to improve the distribution process and user experience.
- Work closely with our Below the Line Marketing Team to ensure Wave has a visible presence in CI.
Key details
- Location: You will be located in Abidjan.
- Work authorization in Côte d’Ivoire.
- This is a permanent position.
- Our salaries are competitive and calculated using a transparent formula.
- We offer generous health insurance for yourself and your dependents.
- We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.
- We help you live your fullest life now! We subsidize gym memberships, fitness classes, and workout equipment.
- Airtime reimbursement.
- Free food and a beautiful office space.
Requirements
- Fluency in French is required.
- Excellent oral and written communication.
- Good relational and sales skills.
- Have some experience managing a team or some experience in distribution.
- Experience in field sales will be an added advantage.
- Have good analytical skills.
You might be a good fit if you
- Have great sales acumen.
- Are excited about working in the field, as this is a field-only role.
- Pay attention to details.
- Are a clear and proactive communicator, able to independently follow through on tasks and manage priorities effectively.
- Enjoy teamwork, but also know how to work well independently.
- Are willing to go the distance to get things done.
Our team
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.