Waterford Bank, N.A.→
IT Intern at Waterford Bank, N.A. in Toledo, OH
InternshipOn-siteToledo, OH
Skills
windows operating systemsmicrosoft officehelp desk supportcomputer hardwaresoftware installationcybersecurity awarenessuser account support
Job Description
Summary: Waterford Bank, N.A. is seeking an Information Technology Intern to support the daily operations of their IT department. The intern will gain hands-on experience with help desk support, computer hardware, software, cybersecurity, and banking technology.
Responsibilities:
- Assist with basic help desk requests under staff supervision
- Prepare, image, and configure computers and other technology equipment for employee use
- Install approved software, updates, and peripheral devices
- Troubleshoot basic hardware, software, printer, and connectivity issues
- Maintain an accurate inventory of IT equipment and technology assets
- Assist with password resets and user account support following bank procedures
- Organize IT equipment, cables, and technical documentation
- Support cybersecurity awareness initiatives while maintaining strict confidentiality of bank and customer information
- Assist with technology projects, system upgrades, and workstation deployments
- Provide administrative support to the Information Technology department as needed
- All other duties as assigned
Required Qualifications:
- Current high school student enrolled in a fifth-year Career Technical Education (CTE)
- Basic knowledge of Windows operating systems and Microsoft Office applications
- Strong problem-solving, communication, and organizational skills
- Ability to maintain confidentiality and follow bank security policies
- Willingness to learn and work effectively in a team environment
Required Skills: Windows operating systems, Microsoft Office, Help desk support, Computer hardware, Software installation, Cybersecurity awareness, User account support