Application Analyst II - Information… at Washington… · Fremont

Summary: Washington Hospital Healthcare System is seeking a highly self-motivated individual for the role of Ambulatory Epic EMR Analyst. The analyst will be responsible for the implementation, optimization, and ongoing support of Epic Ambulatory applications for affiliated practices, ensuring successful onboarding and long-term support of the EMR system across community-based practices. Responsibilities: - Responsible for the implementation, optimization, and ongoing support of Epic Ambulatory applications for affiliated practices participating in the Community Connect program and hospital outpatient area - Partner closely with clinical, operational, and technical stakeholders to ensure successful onboarding, workflow alignment, system configuration, training, and long-term support of native EMR Epic - Serve as a subject matter expert in Epic Ambulatory workflows and play a critical role in maintaining high-quality, efficient, and compliant use of the EMR across community-based practices Required Qualifications: - High School diploma and equivalent of 5 years of clinical healthcare experience and/or clinical certifications (i.e. LVN, MA, OTR, etc.) - One to three years of any clinical information system implementation, support, or business application experience - If a Clinical Application position, two to four years of healthcare or revenue experience, in a clinical, acute care, or ambulatory care setting - Requires one to two years of Epic experience and Epic certification - If position is non-clinical focused: two to four years of experience in field related to assigned application, e.g. healthcare applications, ERP, programming, analytics and reporting, automated interfaces, industry-standard automation tools, file transport, data extractions, project leadership, web applications, device connectivity, and business automation support - If applicant has only Minimum Required Education, must have been in Analyst I or Clinical System Instructor I position for at least 2 years - Significant knowledge of operational workflows which relate to the application functionality assigned to the analyst - Familiar with Microsoft Office products, Outlook, SharePoint, or other standard collaboration tools - Computer literate - Must obtain certification of Epic application in one or more application and recertification per release as appropriate - Able to problem solve, with analytical skills, working with adult learning - Strong communication skills in English required - Strong computer skills and proficient with Microsoft Office products and Outlook required - Ability to work productively in a busy and complex environment Preferred Qualifications: - Experience with additional Epic modules (e.g., Cadence, Prelude, MyChart) - Prior experience supporting independent or community-based physician practices - Experience with system upgrades and integrated testing cycles - Epic ambulatory Certification or relevant Epic certification or strong experience in other relevant Epic modules is preferred Required Skills: Epic Ambulatory, Epic Certification, Epic Cadence, Epic Prelude, Epic MyChart, Clinical Information System Implementation, Healthcare Applications, Microsoft Office, Outlook, SharePoint