Ward International Trucks→
Parts Advisor - Inside Parts Sales at Ward… · Mobile
Skills
Job Description
Job description:
Ward Trucks of Mobile is hiring a Parts Advisor.
Summary
- Parts Counter Representatives are responsible for selling parts over-the-counters, over-the-phone, and occasionally, on-line, to our customers while promoting and maintaining a positive, team oriented, and customer focused attitude within the parts department.
Duties and Responsibilities
Assisting customers in selecting and purchasing the correct parts.
Providing pricing and product information to customers.
Answering telephones promptly.
Maintaining customer satisfaction at or above company standards.
Assisting with inventory validation.
Contributing to departmental production and profitability goals.
Ability to apply common sense when needed, while staying within company guidelines.
Minimum Job Requirements
Heavy Duty Parts Counter experience preferred.
High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.
Knowledge, Skills and Abilities Required
Excellent communication skills.
Customer service skills.
Reasoning ability.
Technical skills.
Problem Solving.
Computer skills.
Working Conditions and Physical Effort
Moderate physical activity. Requires handling of average-weight objects up to 50 pounds or standing and/or walking for more than four (4) hours per day.
Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.
Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
Compensation/Work Schedule
Hourly Wage Plus Commission
M – F 8 hour shift + Rotating Saturdays 7:00am to 12:00pm
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Rotating weekends
Work Location: In person