Parts Advisor at Ward International Trucks in Pensacola, FL

• Job post summary

Pay: $35,000.00 - $65,000.00 per year

Job description:

Overview We are seeking a motivated and customer-oriented Counter Sales Representative to join our dynamic team. This role is essential in providing exceptional service to our clients while assisting them with their needs in a retail environment. The ideal candidate will possess strong communication skills and a passion for delivering outstanding customer experiences.

Responsibilities

- Greet customers warmly and assist them in selecting products that meet their needs.
- Developing new sales opportunities using outbound cold emails, cold calls and lead follow-ups
- Process transactions accurately using a cash register, ensuring all sales are recorded properly.
- Maintain organized stock levels and ensure the sales floor is well-presented and stocked.
- Communicate effectively with customers to understand their requirements and provide appropriate solutions.
- Negotiate terms of sale when necessary to ensure customer satisfaction while meeting company goals.
- Explaining and demonstrating the functions and features of products and services
- Assist in order fulfillment, ensuring timely delivery of products to customers.
- Utilize DMS (Dealer Management System) for tracking inventory and managing stock levels.

Skills

- Strong organizational skills to manage inventory and maintain an orderly workspace.
- Excellent communication abilities, both verbal and written, to engage effectively with customers.
- Experience in retail sales, demonstrating a solid understanding of customer service principles.
- Ability to negotiate effectively, ensuring mutually beneficial outcomes for both the company and customers.
- Proficiency with cash register operations and handling financial transactions accurately.
- Multilingual capabilities are a plus, enhancing communication with diverse customer bases and will be considered in pay negotiations.
- Proficiency with Microsoft Office/Excel and Windows-based computer systems

Join us as a Counter Sales Representative and be part of a team that values dedication, teamwork, and exceptional service!

Job Type: Full-time

Benefits:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 
- 8 hour shift
- Occasional Saturday.

Work Location: In person

This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate. We are an Equal Opportunity Employer.