Senior Manager, Program Management,… at Walmart · Bentonvil…

Senior Manager, Program Management, Geographic Information Systems - Global Security Operations Location: (USA) Main Home Office Building AR BENTONVILLE Home Office Position Summary... Are you driven to scale enterprise Geographic Information System (GIS) capabilities that enhance global situational awareness and risk intelligence? In this role, you will serve as the strategic and operational owner for the Walmart GSOC’s Geographic Information Systems program, with primary stewardship of our Esri ArcGIS Online environment and supporting tools. You will lead GIS strategy, lifecycle management, governance, roadmap execution, and vendor performance to ensure Walmart’s mapping and spatial analysis capabilities are secure, resilient, and globally scalable. This role combines people leadership with technical proficiency—guiding engineers, analysts, and vendors to deliver high-value GIS solutions that enable risk monitoring, incident response, and operational decision-making across a multinational footprint. Join us to accelerate the evolution of Walmart’s enterprise GIS and spatial intelligence program. About the GSOC The Walmart Global Security Operations Center (GSOC) is the nerve center for enterprise-wide safety and security, providing real-time monitoring, intelligence, and coordinated response across our global footprint. It integrates advanced technology with expert analysts to detect risks early, manage incidents efficiently, and support informed decision-making at every level of the organization. By connecting teams, systems, and critical information, the GSOC ensures a proactive, unified approach to protecting our people, assets, and operations worldwide. What you'll do... Own and scale the GSOC GIS ecosystem Serve as enterprise program owner for Esri ArcGIS Online, including system administration, identity models, data governance, lifecycle maintenance, and roadmap advancement. Lead enterprise deployments, upgrades, workspace architecture, and environment scaling across regions and user groups. Own supporting products, including ArcGIS Pro, Hub, Velocity, Dashboards, Experience Builder, Field Maps, Survey123, and relevant extensions. Lead people and vendors Manage a growing GIS team within the GSOC, setting priorities, coaching capability, and defining success measures. Manage Esri contracts, renewals, TAM hours, ELA/Advantage programs, and relationships with Esri Gold Partners. Drive accountability, performance, and value alignment through structured vendor governance. Strengthen platform readiness & interoperability Integrate GIS with internal systems (GSOC tech stack, incident management platforms, Kafka feeds, threat intelligence providers, HRIS identity feeds, etc.). Partner with Walmart Global Tech on security, SSO, API/SDK integrations, data pipelines, and enterprise access models. Collaborate with operational partners to standardize mapping schemas, services, basemaps, and data models. Deliver real-time spatial decision support Build and maintain operational dashboards, live situational layers, threat overlays, and business asset mapping that support 24/7 monitoring. Work with operators and leadership to translate requirements into tools that improve speed, accuracy, and clarity during incidents. Drive quality, reliability, uptime, and disaster recovery posture of the GIS platform. Governance, compliance, and data quality Establish GIS governance and data stewardship models for the GSOC and partner teams. Build and enforce standards for data ingestion, version management, identity and permissioning tagging, and metadata. Partner with Legal, Privacy, and InfoSec to ensure data compliance and appropriate use of geospatial intelligence data. What You’ll Bring 5+ years administering or managing ArcGIS Online/Enterprise environments at scale. Experience with ArcGIS Pro, Dashboards, Hub, Experience Builder, and ideally Velocity or similar real-time data ingestion tools. Demonstrated success owning enterprise SaaS/GIS programs from implementation through maturity. Experience managing vendor relationships and contracts (Esri, GIS service partners, or equivalent). People leadership experience (formal or informal) and desire to grow headcount & capability. Ability to translate complex spatial technology into business value for non-technical audiences. Preferred Qualifications Experience integrating GIS into enterprise ecosystems (APIs, SDKs, webhooks, geofencing, identity models, SCIM/SSO, etc.). Familiarity with emergency operations, critical event management, or global risk monitoring use cases. Prior experience with data governance, metadata standards, and enterprise architecture. Additional Competencies Strategic Leadership: Defines GIS vision and roadmap that supports enterprise resilience, operational intelligence, and scale. Technical Proficiency: Demonstrates fluency across the Esri ecosystem, translating business needs into technical design and platform architecture. Program Stewardship: Lifecycle ownership, governance, vendor management, and data quality discipline. Communication: Executive-ready written communication, stakeholder education, and clarity during emergent events. People Leadership: Coaches and develops team members, builds a culture of accountability and continuous improvement, and leads through values. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.