SENIOR ANALYST, LEARNING AND DEVELOPMENT at Walmart · Bengaluru

SENIOR ANALYST, LEARNING AND DEVELOPMENT Location: IN KA BANGALORE Home Office CUMULUS Position Summary... Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. What you'll do... Designs and develops training materials communications and operational processes by identifying training needs ensuring conceptualized technical information is translated into accurate and concise training content facilitating meetings with project teams to analyze plan design develop and implement training deliverables organizing timelines for deliverables to be completed providing corrective action plans reporting results and deliverables to supervisors and stakeholders and evaluating training against established benchmarks to ensure effectiveness Completes post training audits by reviewing and evaluating post implementation support requirements communicating feedback gathered during post training audits to key stakeholders establishing required actions based on feedback overseeing the development of remediation plans and timelines executing updates and delivery of training materials validating training content with subject matter experts divisional management and field associates and addressing multiple levels in the organization based on the identified needs and relevance to achieve established goals Delivers training to target audience by collaborating with business units participating in site readiness assessment collaborating with training delivery teams building communication channels to maintain consistency through quality control measures and providing training results to key stakeholders Develops and designs new and innovative training methodologies and tools by researching alternative adult training processes benchmarking with internal and external training organizations and implementing new training programs Enhances the learner experience by ensuring the environment is conducive to learning engaging subject matter experts to develop practical application scenarios managing associate performance and behavior during courses gathering feedback and reviewing results researching compiling and analyzing data to recommend learning program and operational process enhancements remaining up to date on course materials and facilitation best practices implementing program improvements to course content to ensure learning objectives are met and overseeing the maintenance and upkeep of training equipment and resources Respect the Individual: Demonstrates and encourages respect for others drives a positive associate and customermember experience for all embraces differences in people cultures ideas and experiences supports workplaces where associated feel seen and connected through a culture of belonging so all associates thrive and perform contributes to an environment allowing everyone to bring their best selves to work Respect the Individual: Demonstrates engagement and commitment to the team developing others through feedback coaching mentoring and developmental opportunities and recognizes others contributions and accomplishments Respect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively to achieve objectives communicates with impact and listens attentively to a range of audiences and demonstrates energy and positivity for own work Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Follows the law our code of conduct and company policies and encourages others to do the same supports an environment where associates feel comfortable sharing concerns reinforces our culture of nonretaliation listens to concerns raised by associates and takes action acts with accountability for achieving results in a way that is consistent with our values Act with Integrity: Is consistently humble selfaware honest and transparent Serve our Customers and Members Delivers results while putting the customermember first and applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers Serve our Customers and Members Adopts a broad perspective that considers data analytics customermember insights and different parts of the business when making plans Strive for Excellence: Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions supports innovation and intelligent risktaking and exhibits resilience in the face of setbacks Strive for Excellence: Implements and supports continuous improvements and willingly embraces new digital tools and ways of working Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Bachelor's degree in Business, Human Resources, Communications, Education, or related field OR 2 years' experience in training, quality , knowledge management, contact center, or related area . Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Design, Project Management, Supervising Associates, Training and Development Primary Location... Bldg 2 Cumulus Prestige Tech Cloud, , India