Concierge/Receptionist at Walker Methodist in Edina, MN

Company Description

Walker Methodist Care Suites provides 72 apartments offering expert care and services to residents as well as respite and transitional care. We serve individuals who need higher levels of assisted living and we are specifically designed to provide around-the-clock continuous care for both short-term rehabilitative stays and long-term residents.

Job Description

Walker Methodist Care Suites seeks a Concierge/Receptionist to manage very busy front desk phones and interact with clients and customers via phone and in person.

Part-time, 3:15 to 8:30 pm every other Saturday and Sunday.

Qualifications

• High level of professionalism and personal standard of a positive attitude, behavior and appearance
• Communicate effectively and provide outstanding customer service with the ability to speak clearly and distinctly
• Sensitivity to resident needs and the ability to build positive relationships
• Ability to embrace our values of respect, imagination and collaboration
• Prioritize, organize, problem solve and meet deadlines and goals
• Deal with emergencies calmly and effectively
• High School diploma or equivalent
• One year of experience in a receptionist/customer service-related position and basic computer skills
• Ability to live Walker Methodist's Customer Service Principles
• Ability to embrace Walker Methodist's Mission: Life. And all the living that goes with it. Enhancing the lives of older adults through a culture of care, respect and service.
• Ability to support Walker Methodist's Vision: As the leading senior services provider, Walker Methodist offers the best place to live and work.
• Ability to model Walker Methodist's Values: Respect. Imagination. Collaboration.

Additional Information

Walker Methodist Care Suites offers competitive salaries and benefits.

Mission: Life. And all the living that goes with it. Enhancing the lives of older adults through a culture of care, respect and service.

Vision: As the leading senior services provider, Walker Methodist offers the best place to live and work.

Values: Respect. Imagination. Collaboration.

Customer Service Standards

1. Every interaction is significant
2. Everyone makes a difference
3. Create the best place to live and work
4. Delight the customer

https://www.walkermethodist.org/careers/

Affirmative Action/Equal Opportunity Employer