Senior Cloud Services Engineer - Infrastructure

Senior Cloud Services Engineer - Infrastructure Location: Remote - USA Department: WDTech - I&O We are Walker & Dunlop.  We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities. Department Overview WDTechis W&D’s in-house technologyteam– a group of collaborative and highly skilled technology professionals, all of whom are leading experts in real estate data, data science, and technology. WDTechInfrastructuredesigns,operates, and supports the technology platforms on which W&D builds andoperatesbusiness systems. I&O provides productivity and collaboration solutions for an increasingly decentralized and mobile workforce. The Impact You Will Have As a Senior Cloud Services Engineer, you will design, implement, and support the cloud infrastructure that powers Walker & Dunlop’s technology platform. You will help ensure our environments are secure, scalable, andhighly availablewhile enabling engineering teams to deliver innovative, data-driven solutions. Working closely with Engineering, Security, and Infrastructure teams, you will modernize and automate cloud operations, implement best practices, and support systems that drive collaboration, communication, monitoring, and data governance across the organization. Your work will directlyimpactplatform performance and team productivity acrossWDTech. Primary Responsibilities Design, implement, andmaintainscalable, secure, andhighly availablecloud infrastructure across platforms including Azure, AWS, Microsoft 365, Purview, Box, and Cisco Email Security Manage andoptimizeenterprise cloud and SaaS services to ensure reliability, performance, and availability Automate provisioning, configuration, and management of cloud resources Implement monitoring and observability solutions to proactivelyidentifyand resolve performance issues and service disruptions Support data governance and compliance initiatives, including management of tools such as Microsoft Purview Participate in incident response, root cause analysis, and continuous improvement of operational processes Partner with Information Security to ensure adherence to security policies, regulatory requirements, and governance standards Use tools such as ServiceNow, Jira, and Confluence for work tracking, documentation, and knowledge sharing Contribute to and uphold cloud architecture standards, infrastructure guidelines, and operational best practices Mentor andprovidetechnical guidance to junior engineers Maintain clear andaccuratedocumentation of systems, configurations, and procedures Participate in an on-call rotation to support 24/7 infrastructure operations Perform other duties as assigned Education and Experience Bachelor’s degree in Computer Scienceor a related field 8+ years of progressive experience in IT or cloud engineering Experience in the real estate industry is a plus Knowledge,Skillsand Abilities Strongexpertisein Azure, AWS, and cloud infrastructure architecture Solid understanding of networking, identity management, and SaaS integrations Knowledge of data governance, compliance, and information lifecycle management in cloud environments Familiarity with disaster recovery and business continuity principles Understanding of information security frameworks, certifications, and audits Strong documentation skills with attention to detail Excellent verbal and written communication Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, anddemonstratepatience when learning new processes Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders This position has an estimated base salary of 135k-150k plus a discretionary bonus. An employment offer is based on the applicant’s relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data. #LI-MR1 #Remote What We Offer The opportunity to join one of Fortune Magazine’s Great Places to Work winners Comprehensive benefit options* that have earned Walker & Dunlop the gold level of the 2025 Cigna Healthy Workforce Designation™, some of which include: - Up to 83% subsidized medical payroll deductions - Competitive dental and vision benefits - 401(k) + match - Pre-tax transit and commuting benefits - A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance - Paid maternity and parental leave, as well as other family paid leave programs - Company-paid life, short and long-term disability insurance - Health Savings Account and Healthcare and Dependent Care Flexible Spending Career development opportunities Empowerment and encouragement to give back – volunteer hours and donation matching *Eligibility may vary based on average number of hours worked EEO Statement We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers. SPAM Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process. Fair Chance Hiring Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.