Product Advisor at WakeMAKERS in Bend, OR

Summary: WakeMAKERS is a leading provider of accessories for towed watersports applications, seeking Product Advisors to enhance customer experiences. The role involves providing knowledgeable advice to customers about products, ensuring a positive shopping experience, and acting as a trusted advocate.

Responsibilities:
- Help field product questions and create an overall positive shopping experience
- Share immense product knowledge and personal experience with customers to help them find the best-suited products for their needs, wants, and budget
- Deal with customers in a positive, calm manner
- Be analytical and a problem solver to find solutions, either in our website or by discussing with existing experts
- Maintain a great attitude and be 100% accountable
- Stay motivated and organized
- Act as the customers' trusted advocate

Required Qualifications:
- Excellent communication skills (both verbal and typing)
- Strong attention to detail
- Self-motivated 'go-getter' personality
- Ability to deal with customers in a positive, calm manner
- Analytical and problem-solving skills
- Great attitude and accountability
- Motivated and organized

Required Skills: Product knowledge in boating and watersports accessories, Customer communication via phone, chat, and email