Who Are We?
Vyve Broadband is a leading broadband Internet provider serving largely non-urban communities across 16 states. We provide broadband, fiber connectivity, cable television, and voice services to residential and business customers.

Job Summary
The HR Manager – People serves as a trusted partner to employees and leaders, with primary accountability for employee relations, full-cycle recruiting, talent acquisition, manager coaching, performance management, employee experience, and people-centered HR initiatives. This role partners with hiring managers to attract, assess, and hire qualified talent while promoting consistent, fair people practices across a geographically dispersed organization. The position works closely with HR Operations to deliver responsive HR services and provides cross-functional backup coverage when needed. This is a fully remote role.

Key Responsibilities

Employee Relations & Manager Partnership

• Serve as a primary resource for employee concerns, workplace issues, and interpretation of HR policies and practices.
• Lead employee relations matters, including intake, fact-finding, documentation, resolution recommendations, and review of corrective actions in partnership with HR leadership.
• Coach leaders on performance conversations, conflict resolution, employee retention, recognition, and effective people management.

Performance, Engagement & Employee Experience

• Support performance management processes, development planning, and manager accountability.
• Identify recurring employee experience themes and recommend practical improvements to communication, engagement, and workplace practices.
• Partner with leaders on sensitive employee matters and support an inclusive, respectful workplace.

People Programs & Talent Partnership

• Develop sourcing strategies, maintain candidate pipelines, and build local and technical talent networks to meet current and anticipated staffing needs.
• Partner with hiring managers to define role requirements, provide timely candidate updates, and deliver a positive, consistent candidate experience. Coordinate recruiting coverage and handoffs with the HR Manager – Operations.
• Own full-cycle recruiting for assigned positions and business areas, including intake with hiring managers, sourcing, screening, interviews, candidate selection, offer coordination, and hiring through onboarding.
• Support onboarding effectiveness and employee transitions in collaboration with HR Operations.
• Coordinate leave-of-absence and employee-related benefits matters as part of shared HR service delivery.

Compliance, Collaboration & Continuity

• Apply employment policies and legal requirements consistently; escalate complex or high-risk matters appropriately.
• Maintain accurate, confidential case records and provide relevant people metrics and insights.
• Serve as designated backup for the HR Manager – Operations, including priority HR administration, reporting, and other essential processes during absences or peak periods.

Shared coverage: The HR Manager – People and HR Manager – Operations are expected to maintain sufficient cross-training to back each other up, with specific primary ownership and backup procedures defined in the accompanying responsibility matrix.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Progressive HR generalist experience, including ownership of complex workstreams; experience in a multi-state organization preferred.
• Working knowledge of federal, state, and local employment laws and HR best practices.
• Strong judgment, communication, relationship-building, and problem-solving skills; ability to handle confidential information with discretion.
• Ability to manage competing priorities, work independently, and collaborate across HR functions.
• Proficiency with HRIS (ADP Workforce Now preferred) and Microsoft Office applications.
• SHRM-CP/SCP or PHR/SPHR certification a plus.

Why Join Us?

• A collaborative, people-focused work environment
• Opportunities for learning, development, and growth
• Competitive benefits package
• Courtesy cable in eligible markets