Customer Experience Advisor at VXI Global… · Hyderabad

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Description:

Process: Chat process (International) Location: Hitech city, Hyderabad Experience: Only for Freshers Shift: Night shift (Rotational night shifts) Salary: 2.5 LPA ( 15k In-Hand Salary) Benefits: 2 Way cab facility will be Provided 5 Days working & two days off in a week

Job Descriptions:

* Provide customer support via Chat for international customers. * Troubleshoot customer queries and requests. * Manage customer expectations and ensure customer satisfaction. * Document customer interactions for review and follow-up * Utilize computing and technical expertise to respond to customer inquiries * Regularly review customer feedback and take measures to improve customer service. * Inform customers on the steps to follow to exploit services of the company * Candidates should be willing to work in Night/ Rotational Shifts

Must Have Skills:

1. Excellent communication skills in English
2. Good typing speed upto 40 wpm with Accuracy 90%
3. Self-confident and Motived
4. Under Graduates & Graduates are eligible for the role

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!