Staff Technical Product Manager, Identity at VTEX in Brazil

ABOUT THE ROLE We’re looking for someone who is passionate about the intersection between technology and product, loves to get in the weeds with engineers about what they’re building, and who is looking to work in a collaborative, innovative, and inclusive environment. A Technical Product Manager at VTEX bridges the gap between engineering and product strategy, defines guidelines for shipping technical products and technical requirements, prioritizes features, and manages the product lifecycle. WHAT YOU WILL DO Create a long-term reliability strategy for a company; Prioritize which reliability investments have the highest impact on customers; Partner with engineering and product leads to build product roadmaps for SRE; Create a long-term strategy for observability and tooling investments, including managing vendor relationships; Manage the roadmap planning balancing short-term enhancements with long-term strategic goals and ensuring the team is focused on the most impactful activities; Champion reliability ownership across non-SRE teams and enable them to account for & track the reliability of the services they’re responsible for; Make Build Vs. Buy decisions; Define reliability targets and report on performance from the perspective of customers expectations. WHO YOU ARE Someone with academic background preferably in Engineering courses, such as Computer Engineering, Software Engineering, Electrical Engineering, Automation Engineering, or related fields; Experience as a Senior Technical Product Manager; Knowledge of SRE best practices and tools, like AWS, Kubernetes,etc; Familiarity with coding and programming logic; A passion for conducting industry research and advocating for technical best practices; Familiarity with Github or other modern CI/CD systems; Familiarity with monitoring platforms like Cloudwatch, Datadog, ELK, and New Relic, and the ability to sift through systems data and technical logs; Excitement to test, build, and evangelize new technologies that solve problems for the SRE team and the wider organization; Fluent in English. About VTEX VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,400 active online stores across 43 countries (as of FY ended on December 31, 2024). Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com. At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together. BENEFITS Annual profit-sharing program and equity eligibility; Health, dental, and life insurance with national coverage provided by VTEX; Annual budget for professional development in Tech; Language development incentive program (English, Spanish, Portuguese); Flexible meal allowance; Extended parental leaves; Child-care assistance; Flexible work schedule and remote-first culture; Financial assistance to build your work-from-home setup; Wellness program; Free shipping on 1000+ VTEX stores #LI-remote