HR Coordinator at Voya Investment Management in New York, NY

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Role Overview:

The HR Coordinator plays a key role in advancing Human Resources initiatives across the Investment Management business while serving as a foundational partner to HR Business Partners based in New York, California, and Atlanta. This role is designed for someone early in their HR career who is eager to learn, grow, and contribute beyond day-to-day support—bringing curiosity, problem-solving, and a continuous-improvement mindset to how HR work gets done. This role also requires an ability to “think like an owner,” taking responsibility for one’s work, exercising sound judgment, and understanding how day‑to‑day actions connect to broader business outcomes.

While the position includes core operational responsibilities that ensure the smooth running of HR programs, the primary focus is on supporting and enhancing strategic HR initiatives, partnering on projects, and helping modernize HR processes through thoughtful use of technology, automation, and AI-enabled tools. This role serves as a strong entry point and development platform for broader roles within Human Resources.

Key Responsibilities:

HR Initiatives & Business Support

• Partner with HR Business Partners, managers, and employees to support a wide range of HR initiatives across areas such as employee engagement, performance management, learning and development, succession planning, early career programs, and DE&I efforts.
• Contribute to HR projects and programs from planning through execution, including data gathering, analysis, materials development, and follow-up.
• Support onboarding experiences by coordinating with Talent Acquisition and HR partners to ensure new employees are set up for success from day one.
• Serve as a trusted point of contact for employees and managers on HR-related questions, helping connect them with the right resources and guidance.
• Generate, analyze, and format HR reports and materials that provide clear, accurate, and actionable insights for HR Business Partners.

Process Improvement, Technology & AI Enablement

• Evaluate existing HR processes, workflows, and tools to identify opportunities to improve efficiency, reduce manual effort, and enhance the employee and manager experience.
• Leverage HR systems, reporting tools, and emerging AI-enabled solutions to streamline work, automate routine tasks, and improve data insights.
• Assist with testing, implementing, and refining new HR tools, templates, and process enhancements.
• Partner with HR colleagues to document processes and recommend more modern, scalable ways of working.

Operational & Administrative Support

• Provide essential operational support that enables HR programs to run smoothly, including coordinating logistics, preparing materials, maintaining accurate data, and ensuring timely execution of HR activities.
• Process employee lifecycle actions such as transfers, promotions, and separations, and assist with exit interview administration.
• Maintain and manage confidential HR data with discretion and professionalism.
• Support scheduling, meeting coordination, and candidate interview logistics as part of broader HR initiatives.

Collaboration & Professional Growth

• Work closely with HR Business Partners and Centers of Expertise to understand the business, build HR capability, and develop a broad foundation across HR disciplines.
• Anticipate HR team needs, proactively problem-solve, and manage multiple priorities in a fast-paced environment demonstrating an owner’s mindset by taking initiative and following work through to completion.
• Use this role as a learning and development platform to build skills for progression into more specialized or senior HR roles over time.

Qualifications & Experience:

• Bachelor’s degree required; 0–2 years of experience (including internships, co-ops, or relevant academic experience) in HR, people operations, business operations, or a related function.
• Strong interest in pursuing a long-term career in Human Resources, with this role serving as an entry-level pathway to future HR opportunities.
• Demonstrated curiosity and comfort using technology, including HR systems and productivity tools; experience with Workday preferred.
• Exposure to or interest in using AI tools, automation, data analysis, or digital solutions to improve how work gets done.
• Strong analytical, organizational, and process-improvement mindset with the ability to identify inefficiencies and suggest better approaches.
• Advanced skills in Microsoft Excel, Word, and PowerPoint; experience or interest in Power BI, macros, or other analytical tools a plus.
• Excellent communication and collaboration skills, with the ability to work effectively across different levels of the organization.
• High degree of professionalism, judgment, and discretion when handling confidential and sensitive information.
• Ability to manage multiple priorities, meet deadlines, and maintain accuracy while working independently and as part of a team.

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

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Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about **** Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

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