Platform Engineer at Voy in Sofia, Sofia-City, Bulgaria

Voy is a fast growing Healthtech scale-up, aiming to be the healthcare provider that millions of people trust as their partner to a long and healthy life. Our platform allows users to quickly and safely diagnose possible conditions, get treatment and support them afterwards to live a higher quality life. To do this we are building an all in one healthcare platform which brings together world leading medical expertise and technical excellence.

The Opportunity

As our product and engineering organisation scales past 70+ product engineers, developer productivity, quality, and reliability grow into strategic levers — not afterthoughts. We're hiring a Platform Engineer to join our Developer Productivity (DevPro) team and help make it easier, safer, and faster for product engineers to build, ship, and operate software at scale.

How We Work

We believe:

• Product engineers are our customers
• Platforms should be treated as products
• Self-service scales better than ticket queues
• Great internal tooling creates external business impact
• Guardrails beat manual approvals

What You'll Do

Enable engineering teams

• Partner closely with product engineering teams to understand recurring pain points
• Turn repeated requests into reusable tooling, templates, and documentation
• Contribute to service catalogs, data catalogs, blueprints, and internal documentation
• Coach teams on platform capabilities and engineering best practices

Build internal platforms and self-service capabilities

• Build and improve internal developer platforms (IDP) that help engineers create, deploy, and operate services with confidence
• Create reusable golden paths for common workflows such as: new service setup and runtime operations, CI/CD onboarding, infrastructure provisioning, and observability setup
• Build internal tools that reduce repetitive manual work and cognitive load

Improve observability and engineering insight

• Build monitoring, logging, tracing, dashboards, and alerting systems
• Improve visibility into system health, dependencies, and service reliability
• Help define and evolve SLOs, SLIs, and engineering health metrics

Explore practical AI opportunities

• Apply AI to improve developer productivity, for example: test generation, CI failure analysis, codebase discovery, internal support assistants, and operational troubleshooting

What We Need From You

• 5+ years of commercial engineering experience in Software Engineering, Platform Engineering, DevOps, SRE, or related areas
• Hands-on programming experience in at least one programming language
• Practical experience across several of the following areas: cloud infrastructure, Infrastructure-as-Code and cost optimisation, observability and reliability engineering, test environments and test data management, internal developer platforms / service catalogs / data catalogs, and API performance testing and optimisation
• Strong problem-solving skills and pragmatic decision making
• Ability to zoom in and out — from debugging low-level issues to improving organisation-wide workflows
• Strong communication skills and ability to work in a fast-paced startup
• Able to work 3 days a week from our Sofia office

Other Skills You Might Have

• Experience in a startup or scale-up environment
• Experience building reusable platform products used by many teams
• Experience with AWS, Terraform, GitHub Actions, New Relic
• Familiarity with Backstage or other IDP platforms
• Experience building AI-enabled internal tools
• Degree in Computer Science or equivalent

Who You Are

• An engineer with at least 5 years of experience in startups or scale-ups
• Passionate about developer productivity and experience, and you enjoy partnering with product engineering teams across the organisation to continuously improve the software development lifecycle efficiency
• Based in Sofia (BG)