Vivint→

Field Service Professional - Essex, MD at Vivint in Essex, MD

Entry LevelOn-siteEssex, MD$52k–$59k/yr

Skills

smart home technology installationsecurity camera installationsmart lock installationhome automation systems troubleshootingcustomer education on smart home systemssales mindsetcustomer rapport buildingconsultative sales

Job Description

Summary: Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. As a Field Service Professional, you will install cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind.

Responsibilities:
- Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems
- Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site
- Training homeowners on how to use their new system to protect their families
- Benefiting from consistent coaching and leadership training to move up within our national organization

Required Qualifications:
- A valid driver's license and a good driving record
- Ability to successfully pass post-offer background investigation and licensing requirements per applicable law
- Ability to lift and carry up to 45 lbs
- Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics
- Comfortable bending, kneeling, and standing for extended periods

Preferred Qualifications:
- Experience in retail, B2C sales, insurance, or service-based sales is a major plus
- Experience in cable/satellite install, pest control, construction, or solar is helpful but not required

Required Skills: Smart home technology installation, Security camera installation, Smart lock installation, Home automation systems troubleshooting, Customer education on smart home systems, Sales mindset, Customer rapport building, Consultative sales

Benefits: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success., Take-home company vehicle and gas card for work use., We pay for your drive time to and from appointments—you clock in from your driveway., 4-day work weeks (4/10 schedule, including Saturdays)., We provide all tools, a cell phone, a tablet, and paid licensing required for job duties., 10 paid holidays, 2 weeks PTO., 401(k) with 6% match., Employee Stock Purchase Program., Employee pricing on Smart Home equipment., Opportunity to earn a yearly company-paid incentive trip (plus one guest!)., Annual bonus, short- and long-term incentives, and program-specific awards., Position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.

Benefits

Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success.

Take-home company vehicle and gas card for work use.

We pay for your drive time to and from appointments—you clock in from your driveway.

4-day work weeks (4/10 schedule, including Saturdays).

We provide all tools, a cell phone, a tablet, and paid licensing required for job duties.

10 paid holidays, 2 weeks PTO.

401(k) with 6% match.

Employee Stock Purchase Program.

Employee pricing on Smart Home equipment.

Opportunity to earn a yearly company-paid incentive trip (plus one guest!).

Annual bonus, short- and long-term incentives, and program-specific awards.

Position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.